Strategic Finance Lead, Operations

Hover helps people design, improve, and protect the properties they love. With proprietary AI built on over a decade of real property data, Hover answers age-old questions like “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals rely on Hover to get fully measured, accurate, and interactive 3D models of any property — all from a smartphone scan in minutes.

At Hover, we’re driven by curiosity, purpose, and a shared commitment to serving our customers, communities, and each other. We believe the best ideas come from diverse perspectives and are proud to cultivate an inclusive, high-performance culture that inspires growth, accountability, and excellence. Backed by leading investors like Google Ventures and Menlo Ventures, and trusted by industry leaders including Travelers, State Farm, and Nationwide — we’re redefining how people understand and interact with their spaces.

Hover processes 3.5M+ jobs per year across a $30M+ BPO network spanning four countries. That network is our single largest cost center, and the financial story behind it matters to leadership, to the board, and to the decisions we make every quarter about how we operate and grow.

This role is Hover’s embedded financial voice inside Operations. You will partner closely with Finance on our COGS planning process, own the variance narrative for our largest budget, and work directly with the VP of Operations to bring financial rigor to contract evaluations and vendor renegotiations. You sit in Ops, close to the work, but you think and communicate like a finance partner.

You are the person leadership turns to when they need to understand where our costs are, why they moved, and where they are headed.

The Operations team supports Hover’s growth by consistently delivering high-quality products while reducing inefficiencies and operational friction. This role is central to how we make that work financially visible, defensible, and strategically actionable.

• Partnering with Finance to support the annual COGS planning and reforecasting process, owning the $30M BPO budget on the ops side including the inputs, the assumptions, and the ability to defend every line
• Owning the variance narrative for Hover’s largest cost center. When actuals diverge from plan, you have the explanation ready before anyone asks, covering what happened, why it happened, and what it signals going forward
• Working with the VP of Operations to evaluate BPO contracts and build financial models for renegotiations, including unit cost scenarios under different volume commitments, pricing structure changes, and SLA adjustments
• Tracking cost per job trends across sites, product types, and complexity tiers, and flagging when unit economics are drifting before it becomes a problem
• Owning how Hover’s COGS story gets communicated to leadership and the board. That means clear, defensible numbers, a coherent narrative, and a forward-looking view, not just a rearview mirror
• Building and maintaining financial models that support operational decisions, including capacity planning, volume routing, and vendor performance tradeoffs
• Serving as a trusted cross-functional partner to Finance, BPO site leads, and Engineering on anything that touches cost structure or operational economics

• 4 to 6 years of experience in strategic finance, FP&A, investment banking, or management consulting, with meaningful time spent building financial models that informed real decisions, not just summarizing ones that had already been made
• Strong sense of ownership over financial work. You have been the go-to person for a cost area or budget, built the model behind it, and been in the room when the numbers got questioned.
• Strong financial modeling skills. You build clean, well-structured models from scratch and can defend every assumption in a room with a CFO or board member
• Comfortable working cross-functionally with ops, finance, engineering, or vendor-facing teams, translating between financial logic and operational reality without losing either
• Clear, confident communicator. You can make a complex…