Senior Manager, Risk Operations Strategy

Senior Manager, Risk Operation Strategy

This hybrid role is based in San Francisco, CA.

As Senior Manager, Risk Operation Strategy, you will play a pivotal role in shaping Airwallex’s global risk management approach. You will work with the data scientists team to leverage advanced data analytics to uncover anomalies not detected by existing alerts or models, and drive enhancements to our risk controls. You’ll lead proactive risk assessments across multiple risk types and products, identifying critical control gaps and driving end‑to‑end closure plans.

This role requires managing and delivering complex, cross‑functional risk projects in partnership with Product, Engineering, Risk and Compliance teams.

• Find anomalies not detected by existing alerts or models through large‑scale data analysis, and drive the enhancement of risk controls.
• Lead proactive risk assessments across risk types and products to identify critical control gaps and drive end‑to‑end closure plans.
• Manage and deliver complex, cross‑functional risk projects, ensuring alignment and execution with key stakeholders.
• Develop and implement strategies to uplift operational efficiency, leveraging AI and automation.
• Prepare and present divisional performance updates, project progress, and risk insights to senior leadership.
• Handle special projects and deep dives on emerging risk issues, providing actionable recommendations to leadership.

• Strong risk domain knowledge (e.g., fraud, credit, financial crime, operational risk).
• Adequate product knowledge in payments, issuing, or lending.
• Strong data analytics skills, such as experience with SQL, Python, Databricks, or BI tools, and experience with using analysis tools to identify abnormal patterns.
• Strong consulting skills, including problem solving and project management.
• Proven ability to work collaboratively across functions and cultures.
• Excellent written and verbal communication skills.

• 5+ years of experience in risk management, operations strategy, or management consulting within fintech, financial services, or high‑growth technology environments.
• Proficient in data analysis on large scale data set; experience in modeling or machine learning is a plus.
• Experience leading cross‑functional teams and projects.
• Bachelor’s degree or above; advanced degree is a plus.
• Experience in risk management is advantageous.
• Self‑starter with a strong sense of ownership and accountability for delivering key outcomes.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.