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Escalations & Complaints Advocate - FCA Finance

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Block
Full Time position
Listed on 2026-10-03
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
  • Customer Service/HelpDesk
    Bilingual, Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

Block is a technology company that builds products to increase access to the global economy, with brands like Square, Cash App, and Afterpay. We are seeking an experienced customer service professional to manage escalated cases and collaborate with leadership to meet quality and SLA targets.

The role requires 2–3 years in customer service with escalations, a background in FCA-regulated financial services, and strong communication and analytical skills.

The following position is for a Escalations & Complaints Advocate - FCA Finance with Block.

We are looking to fill the Escalations & Complaints Advocate - FCA Finance position at Block in United States.

The Escalations & Complaints Advocate - FCA Finance role at Block is now open for applications in United States.

Join us at Block as our next Escalations & Complaints Advocate - FCA Finance in United States.

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