Global Security - Vulnerable Adult Investigations Manager

The mission of the Global Security (GS) team is the protection of the firm's people and assets, ensuring the safety and soundness of JPMorgan Chase's business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses' ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests.

The mission of the Global Security (GS) team is the protection of the firm's people and assets, ensuring the safety and soundness of JPMorgan Chase's business operations throughout the world. GS works to minimize disruption and threats that undermine our businesses' ability to serve our customers by staying in front of external and internal risks, screening all new employees, protecting our franchises when needed with thorough investigations, ensuring the safety of business travelers, and working to keep our businesses open during extraordinary situations from weather disruptions to local protests.

As a Vulnerable Adult Investigations Manager, in Global Security, you will supervise and direct the activities of a team of investigators and perform investigations of elder/ vulnerable adult financial exploitation. You will be focused on root cause analysis, quantifying risk and ensuring compliance with the GS Vulnerable Adult Investigations Procedure, then communicating those findings to management in a fashion that prompts them to initiate systems, process, and procedural change to address the identified areas of concern.

• Manage the investigation process with a focus on gathering evidence for elder/ vulnerable adult investigations while ensuring compliance with regulatory requirements as well as internal policies and procedures.
• Ensure team compliance and collaboration with referrals to applicable Adult Protective Service (APS) agencies and/or state regulators.
• Work closely with Risk and other key Line of Business (LOB) personnel to analyze controls based on investigation findings and recommend enhancements/remediation when deficiencies or opportunities are identified.
• Work closely with Americans with Disabilities Act (ADA) Compliance, ADA
• Work effectively with JPMorgan Chase's technology support teams to discover how frauds occur through a deep understanding of JPMC systems and the processes that support them.
• Maintain strong liaison and working relationships with all federal, state and local law enforcement and regulatory agencies, including international enforcement agencies.
• Responsible for incorporating feedback from Investigators to identify credible, actionable intelligence.

• Bachelor's degree in Criminal Justice, Business, related field or work experience
• Minimum 10 years of experience in financial fraud investigations or related law enforcement
• Advanced understanding of fraud and risk, working with internal management, and acting as a liaison with the law enforcement community at the local, state, federal, and international levels
• Ability to manage staff and/or work remotely as the business model has the team spread across diverse geographies
• Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors
• Able to articulate sophisticated fact patterns to non-technical line of business risk partners and memorialize investigations into regular reporting requirements
• Excellent written and verbal communication skills

• JD or MBA
• Industry recognized certifications such as CFE, PCI, etc.
• Court room testimony experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an…