Deputy Director , Municipal Transportation Agency

Compliance Director - Administration Division - SF Municipal Transportation Agency (9183)

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The San Francisco Municipal Transportation Agency (SFMTA), a department of the City and County of San Francisco, is responsible for the management of all ground transportation in the City. SFMTA keeps people connected through the San Francisco Municipal Railway (Muni), the nation’s seventh largest public transit system. The Agency’s additional responsibilities include managing parking and traffic, bicycling, walking and the regulation of taxis.

Compliance is at the core of the SFMTA’s mission and future. This is your opportunity to collaborate with stakeholders and teams throughout the agency in the areas of Civil Rights, Regulatory Affairs & Audits and Administrative Hearings—and contribute directly to improving SFMTA for the people of San Francisco.

Recruitment :PEX-

APPOINTMENT TYPE:
Permanent Exempt:This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

This job posting has been extended to accept additional applications.

Application Opening: August 1,2025

Final date to receive applications:11:59pm Pacific Time on September 12, 2025

Salary: $220,558 - $281,398 annually

Division: Administration

Section/Unit: Compliance

Work Location: 1 South Van Ness Ave, 6th Floor, San Francisco, CA 94103, USA

Work Schedule: Monday - Friday, 8:00am-5:00pm

Under the general direction of the Administration Division leadership, the Compliance Director (CD) will assume full management responsibility for the following units:
Regulatory Affairs & Audits;
Administrative Hearings; and the Office of Civil Rights. This director-level role is responsible for shaping and executing agency-wide compliance policies, goals, and objectives.

The CD brings together all the agency sections working to implement Civil Rights and Equity programs, which includes Title VI/Equal Employment Opportunity (EEO), Investigations, Ombuds, Small Business, the Office of Racial Equity & Belonging (OREB), Accessible Services. The CD leads the team in these areas overseeing compliance with various regulatory requirements.

• Manages the development and implementation of departmental goals, objectives, policies and priorities for Civil Rights, Equity, Regulatory programs and the ongoing improvement and development of these programs.
• Manages departmental compliance activities including equal employment opportunity compliance, small, disadvantaged business programs, contract compliance, Title VI, and language access compliance; recommends and administers policies and procedures.
• Manages internal grievances and external complaints regarding potential discrimination, harassment and retaliation; directs the conduct of complaint investigations, audits and administrative hearings; reviews reports of findings; approves major recommendations for resolutions.
• Prepares comprehensive strategic plans for Civil Rights, Equity, Regulatory program needs in support of SFMTA’s overall goals and objectives.
• Serves as SFMTA liaison officer for equity programs.
• Stays abreast of new regulations/laws related to Civil Rights, Equity, Regulatory matters; ensures that agency adheres to all federal, state and local regulations; evaluates their impact on agency operations.
• Advises management of pertinent and timely regulations/laws/developments; makes recommendations on the appropriate agency actions; provides regulatory guidance as needed.
• Conducts and manages a variety of organizational, operational and analytical studies and investigations; recommends modifications to existing programs, policies and procedures as appropriate.
• Manages labor issues and grievances; may prepare and handle grievance hearings and related matters; may direct negotiations with the Union on labor issues.
• Coordinates, compiles and prepares correspondence, reports and documents including recommendations to the SFMTA Board of Directors; reviews finished materials for completeness,…