Exempt to Permanent - Communications Dispatcher I (1704) - Citywide (166311

Exempt to Permanent - Communications Dispatcher I (1704) - Citywide (166311)

• Full-time
• Certification Rule:
  Rule of the List
• Exam Type:
  Class Based Test
• Work Hours:
  
  Regular
• Job Code and
  
  Title:
  
  1704-Communications Dispatcher I
• Fill Type:
  Permanent Civil Service

Department:Citywide
Job class:1704 - Communications Dispatcher I
Salary range:Steps 1 – 5, $69,523-$84,154 annually
* Role type:Permanent Civil Service What does this mean?
Hours:Full-time
Exam type:Class Based Test
Rule:Rule of the List
Application Opening:July 8, 2026
Recruitment  – 1704 – 166311

*** This posting has been re-opened to collect additional applications. Candidates who have previously applied do not need to reapply. The posting will close no sooner than Tuesday, August 11, 2026.***

* Note
- the above reflects the 1704 Communications Dispatcher salary range as negotiated between the SF Community College District (CCD) and SEIU Local 1021. Please refer to the City and County of San Francisco Department of Human Resources website (Job Classifications and Compensation | City and County of San Francisco ) for up-to-date salary information with other City departments.

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 1704 Communications Dispatcher I classification.

ABOUT THE CITY AND COUNTY OF SAN FRANCISCO:

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.

Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under supervision, the Communications Dispatcher I performs a variety of specialized duties in connection with communications dispatch functions.

Essential Functions:Essential functions of the 1704 Communications Dispatcher I class include but are limited to the following:

1. Operates a variety of communications equipment and information transmitting devices such as, multi-line telephones, two-way radio and pager systems utilized to receive information, request reports and emergency calls from a number of mobile radio field units and telephones, or to transmit messages to field units and/or to route calls to proper bureau or detail for action.

2. Verifies and evaluates messages received to determine if information is accurate and may follow up to ensure proper receipt and understanding to determine type of action necessary and appropriate staff and/or agency to be notified.

3. Dispatches mobile units and equipment to specific work locations, including locations where traffic control, citing and towing services are needed; makes phone requests for ambulance, tow-truck or other emergency services; makes inquiries of other agencies as requested by field units; reads maps and gives directions on how to get to location of emergency.

4. Records essential information and facts from messages transmitted or received by radio and telephone by entering and retrieving data from computer, time stamping and logging messages for permanent record keeping, maintaining continuous records of the status of units assigned, and maintaining a regular log of all messages transmitted and received by radio and telephone.

5. Assists communications dispatchers to coordinate communications emergency procedures by working with staff from various City departments (e.g., Police, MUNI, Fire, Sheriff & PUC,) and communications dispatchers from 911 and DPW, during accidents, emergencies and natural or other disasters.

6. Transmits alarm information to supervisor on duty when the department needs assistance; notifies the Police department daily of streets scheduled for no-parking zones; prepares…