Practice Coordinator

Candidates must have recent, some authorization experience in a specialty clinic setting (orthopedics, oncology, imaging, ENT, or other surgical specialties). Epic experience is required, and familiarity with APeX is a plus. Candidates should also have front and back office clinic experience, thrive in fast-paced environments, and demonstrate strong communication, organization, and attention to detail. Estimated number of patients in clinic per day or calls per day if call center: 30-50

• Manage front desk operations, including patient check-in and check-out
• Perform back-office tasks to support clinical workflows
• Coordinate provider schedules and assist with surgery scheduling
• Maintain accurate patient records in Epic/APeX
• Handle incoming calls and inquiries with professionalism
• Prepare and process documentation using Microsoft Office Suite
• Ensure compliance with clinic protocols and confidentiality standards

• College degree with at least 6 months of experience, OR
• 2 years of healthcare administrative experience

• Recent Epic/APeX experience (must be hands-on)
• Specialty clinic background, ideally orthopedics, oncology, imaging, ENT, or other surgical specialties
• High-volume scheduling experience across multiple providers
• Referrals, authorizations, and work queue management
• Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc.
• Call center experience

• Well-organized and detail-oriented
• Excellent verbal and written communication skills
• Proficient in Epic/APeX and Microsoft Office Suite
• Ability to multitask in a fast-paced environment