Medical Assistant; MA​/CMA

Overview

With a growing network of locations, California Foot & Ankle Centers (CALFAC) and Basso Podiatry Group (BPG) provide comprehensive podiatric care and surgery, including advanced wound care and amputation-prevention therapies, lower extremity peripheral nerve surgery, vascular medicine, and reconstructive surgery.

We have been serving patients in Northern California for over 60 years, building a loyal patient base and keeping our clinic locations busy with little to no marketing. Our doctors and medical staff believe in a caring approach to each patient, as well as utilizing modern technology. We conduct clinical trials and podiatric research at all locations. As a team member, you will be welcome to collaborate for years to come as we do good work in our communities.

We value team building, and staff often participates in after-work activities to build relationships and contribute to the community.

A Medical Assistant is essentially a technical assistant to the doctor or other clinicians. Duties include setting up the exam or procedure room in advance of a patient visit, with the proper supplies, instruments, and equipment. The Scribe will also take notes during the patient''s visit, and assist with the charting and coding. Documentation will be using our EHR system, EPIC.

As a Medical Assistant, you will partner with the doctors and other clinicians to provide a high level of efficient patient care, while always presenting a caring and professional experience for the patients.

• Prepare and assemble medical record documentation/charts for doctors and other clinicians
• Set up the exam or procedure room in advance of a patient visit, with the proper supplies, instruments, and equipment
• With the doctor or other clinician during the patient visit, capture and transcribe medical record documentation utilizing electronic medical record applications
• Update patient history, physical exam, and other pertinent health information in the patient
• Prepare and send all documentation to doctor for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitor the duration of basic lab results and screening procedures
• Accompany the clinician into patient examination rooms in order to transcribe the patient''s history, physical exam findings, consultations, labs, X-rays, and other evaluations, as stated by the provider, directly into the medical record
• Prepare plans for follow-up care, as directed by the provider
• Assist with check-in, check-out, and follow-up procedures and documentation
• Provide advanced support to providers, including documenting phone calls, alerting the physician when labs/radiology reports are complete, obtaining and inserting emails and faxes, etc.
• Comply with all hospital, medical facility, and office policies, including HIPAA
• Perform other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• All other duties and special projects, as assigned

• Professional demeanor
• Knowledge of medical terminology and human anatomy a plus
• Skilled in operating various medical record software and hardware, word-processing, and database software programs
• Ability to efficiently type using computer laptops or tablets
• Must have a passion for medicine and a desire to grow
• Must be adaptable and willing to take constructive criticism
• Ability to multitask, prioritize, and work in a fast-paced environment
• Ability to move about and follow a healthcare provider for extended periods of time
• Ability to read, write, comprehend through listening, and speak fluent English
• Spanish is a big plus (conversational)
• Must have a high school diploma or equivalent
• Ability to operate a computer and/or laptop through proficient typing, clicking, and viewing a monitor for extended periods
• Must have a computer or access to a computer for virtual/online training

• Detail-oriented
• Time management and task completion skills
• Team player
• Reporting skills
• Strong organizational skills
• Record-keeping skills
• Microsoft Office and other office software
• Strong typing and administrative writing skills
• Ability to maintain strict confidentiality
• Excellent written and verbal communication skills