Medical Assistant

Overview

This position performs Medical Assistant duties, is trained to assist with complex medical procedures, and also provides reception desk coverage. Work includes a variety of personal care and nursing related procedures assuring positive care outcomes. Performs assigned patient care and procedure assistance duties in support of the specialty care services provided to patients. The incumbent is required to learn and be able to assist in Radiation Oncology specialty practices.

Applies knowledge of sterile processing techniques to help set up and assist complex medical procedures, including but not limited to OR type HDR procedure room for prostate and gynecological patients under sedation and Gamma knife patients. Additional tasks include but are not limited to rooming patients; taking/recording vital signs; documenting medications and other health information; assisting patients; managing supplies; maintaining or cleaning logs/equipment;

assisting the nurses as delegated; communicating with patients and other staff. Less common tasks may include working at reception area during breaks, filing, scheduling patients, and a variety of other duties. Work will be done under supervision of the Administrative Nurse, Charge Nurse or other delegate, guided by policies and procedures of the Medical Center, and in collaboration with the Clinical Nursing Staff.

The Hospital Assistant III will assist in the delivery of care to patients and families primarily in Radiation Oncology. Scheduling, authorizations, both front and back-end office work is involved in this position. The Hospital Assistant III is required to adhere to the Telephone and House Standards as adopted by the Medical Center. The position requires the ability to work at all UCSF Health Radiation Oncology locations.

Scheduled work hours with staggered start times may vary slightly from 7AM to 6PM.

• Assists with Medical Assistant duties and complex medical procedures in Radiation Oncology.
• Provides reception desk coverage as needed.
• Rooms patients, takes and records vital signs, and documents medications and other health information.
• Manages supplies and assists nurses as delegated; maintains or cleans logs/equipment.
• Communicates with patients and staff; collaborates with Clinical Nursing Staff.
• Supports scheduling and basic front- and back-end office tasks related to the position.

• Flexibility to orient and work at all UCSF Health Radiation Oncology locations.
• Ability to work in a fast-paced environment.
• Certification from an approved Medical Assistant program; or equivalent combination of training and experience.
• Recent MA experience within the last year.
• Knowledge and abilities essential to the successful performance of the duties assigned to the position.
• Current American Heart Association CPR Certification
• Ability to communicate effectively, both directly and over the phone.
• Able to meet physical requirements.
• Enhanced computer skills including basic use of email, internet, navigating Windows, and ability to learn various computer systems such as EPIC/APeX, Aria and other clinical tools.

• Degree from an accredited medical assisting school.
• Experience with insurance verification, medical record data abstraction, medical assisting, or patient financial services are strongly preferred.
• Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.

• Current American Heart Association CPR Certification

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

UCSF…