Medical Record Technician Department of Public Health - H00188

Overview

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees work to advance equity, inclusion, and diversity with a focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

San Francisco is a vibrant city on the forefront of economic growth, innovation, urban development, arts and entertainment, and social issues. Our City is committed to heightening the quality of life for the diverse population of San Franciscans and the greater Bay Area. The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans through the work of multiple divisions, including the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration.

The SFDPH Health Network provides a complete system of care with locations throughout the City, including major hospitals and numerous primary care centers.

Application Opening
:
November 26, 2025

Final date to receive applications
:
Continuous

Salary
: 86,840 to 105,612 annually

Appointment Type
:
Permanent Civil Service

Recruitment : CCT-2112-H00188

• Under general supervision, the 2112 Medical Records Technician assists in analyzing, coding, and compiling all medical records on patients treated at City and County medical facilities.
• May assist the medical staff in selecting cases for specific research projects; supervises clerical staff assigned to the Medical Records Department.
• Examples of essential duties include, but are not limited to: training and mentoring clerical personnel; monitoring and leading medical records clerks; assisting in workflow development; developing production standards; and conducting in-service training.
• Acts as a liaison with medical health care providers, managers, and requestors by communicating medical records information in a timely manner, providing orientation, and attending meetings as needed.
• Analyzes medical record deficiencies to ensure complete and concise legal documents, timely assignment, and tracking of physician documentation deficiencies.
• Manages complex eFaxes workflow and codes diseases and medical operations using ICD-10-CM, ICD-10-PCS, and CPT as required for billing, data, research, and retrieval of records.
• Processes medical records by assembling, analyzing, coding, and checking for policy compliance; files charts and revises files as needed.
• Abstracts information from medical records for indexing and for preparation of summary reports to official agencies.
• Assists medical staff in compiling data for research projects and prepares records for court when required.
• Collaborates with doctors, nurses, and other personnel to issue complete, up-to-date medical records.
• The 2112 duties may include other tasks as assigned.

Note: In addition to the general duties, there are position-specific responsibilities for roles included in this recruitment.

• Experience: One (1) year of experience within the last five (5) years performing abstraction of medical information, coding, or release of medical information.
• License and Certification: Possession of a valid Registered Health Information Technician (RHIT) certification.
• Substitution: Possession of a valid Registered Health Information Administrator (RHIA) certification may substitute for the required experience and the RHIT certification.

Special Conditions and Conditions of Employment associated with some 2112 Medical Records Technician positions:

• Trauma Registrar: Possession and/or completion of specified certifications within 12 months of hire, including availability of course certificates in trauma and ICD-10.
• Cancer Registrar: Valid Certified Tumor Registrar (CTR) credential within 12 months of hire.

One year of full-time employment is equivalent to 2,000 hours (based on a 40-hour work week).

Verification of

Education and Experience:

Every application is reviewed to ensure minimum qualifications are met. Review SF Careers Employment Applications for considerations when reviewing applications. Applicants may need to submit verification of qualifying education and experience at any point during the recruitment process. Information on verifying education and experience can be found at the SF Careers knowledge base.

Note: Falsifying information may disqualify you from this and future opportunities with the City and County of San Francisco.

After application submission, qualified candidates must complete subsequent steps, including assessment components and Training and Experience (T&E) requirements. The T&E exam measures knowledge, skills, and abilities for the job and determines eligibility lists and rank order. Additional selection processes may be conducted prior to final hiring decisions.

Certification
:
The eligible list will follow the Rule of List. The list and score report will be…