Unit Clerk

Unit Clerk (1428) - San Francisco Department of Public Health

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Department: Public Health
Job class:1428-Unit Clerk
Salary range: $79,560.00 - $96,668.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type:Class Based Test
Rule:Rule of the List
List type:Entrance

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

Application Opening
:
August 29, 2025.

Final date to receive applications
:
Application filing will close on or after September 5, 2025.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Under supervision, performs clerical and receptionist duties on a hospital ward or outpatient clinic, provides support to medical and nursing staff, and acts as liaison between patient and family, medical, nursing and support staff and other hospital departments.

ESSENTIAL DUTIES

When assigned to an Inpatient Unit:

• Transposes physicians' and nurses' orders and comments from notes to patients' medical history files.
• Assists in admission, transfer and discharge of patients by processing clerical forms and notifying persons or other departments concerned.
• Greets and directs visitors, physicians and hospital personnel.
• Assists patients by delivering flowers, menus and mail.
• Places telephone calls for patients.
• Orders personal items from storage upon request.
• Orders newspapers, and performs personal services for patients.
• Receives, attaches, prepares and completes medical forms and cards.
• Answers phones and places calls according to direction or need.
• Performs other related duties as assigned/required.

When assigned to an Outpatient Clinical Setting:

• Schedules appointments, acts as receptionist, refers patients to appropriate clinics and locations.
• Acts as liaison between medical and nursing staff and patients.
• Requests and checks medical record charts; processes clinic forms.
• Documents patient visits by inputting information into a computer and updating demographic information.
• Receives, attaches, prepares and completes medical forms and cards.
• Answers phones and places calls according to direction or need.
• Performs other related duties as assigned/required.

For all assignments:

• Depending on the position, required work shifts may include days, part-time, evenings, nights, weekends, and/or holidays.

Working Conditions: Some positions may require employees to work directly with individuals within locked jails and psychiatric facilities, the homeless population and individuals who may have or may be carriers of infectious/communicable diseases.

EXPERIENCE

Six (6) months
* of medical clerical experience in a hospital unit, doctor’s office or equivalent.

This experience must have been gained within the last three (3) years.

Substitution:

Completion of a recognized Certified Unit Clerk/Coordinator Program or completion of a recognized Medical Assistant/Clerical Training Program (Health Care Technology Program) may substitute for the required experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

* Six months of full-time employment is equivalent to 1,000 hours of work experience (1,000 hours of qualifying work experience is based on a40-hourwork week).

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures
:
After application submission, candidates deemed qualified must complete all…