Ambul Care Admstn Supv

Job Summary

Under the supervision of the Practice Manager and in collaboration with the Clinical Director and Associate Director, the Ambulatory Care Administration Supervisor 2 will oversee the supervision of clerical and support staff in all Neurosurgery Ambulatory Clinics.

The Ambulatory Care Administration Supervisor 2 will assist in determining objectives, managing programs, and assist in the development of strategies and policies, and for managing the operational, human resource, administrative and business functions.

The Ambulatory Care Administration Supervisor 2 must have the ability to perform and prioritize multiple tasks and work well with staff, patients and providers in outpatient settings. The Practice Supervisor oversees the refinement of the front office responsibilities and the handling of the new patient coordinator referral team, ensuring patients are accommodated with swift and easy access to our clinics. The Practice Supervisor will also oversee our support staff as well.

Supervises clinic operations, typically spanning multiple providers, clinics and / or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. May also supervise patient support staff such as medical assistants, in coordination with the clinical leadership.

Occasional travel is required for meetings and site visits from the South Bay to Monterey.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $90,700 - $193,500 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

The Department of Neurological Surgery at UCSF is home to leading physicians and scientists dedicated to treating patients with neurosurgical disorders and to the search for better therapies and cures. Our mission is to provide the best clinical care to our patients, investigate the most promising advances in neuroscience research, and train tomorrow's leaders in neurosurgery.

We are recognized by U.S News & World Report to be the #2 hospital for neurosurgery and neurology external site (opens in a new window) services in the country. We have neurosurgery services at all major hospitals in the San Francisco Bay Area, providing a full range of exceptional neurosurgical subspecialty care.

Our residency program is ranked #2 external site (opens in a new window) in the nation by Doximity and we are consistently the #1 NIH-funded neurosurgery program external site (opens in a new window) in the nation.

• Bachelor's degree in related area and / or equivalent experience / training
• 5+ years of directly relevant experience
• 3+ years of lead/supervisor/manager experience
• Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic / center administration
• Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices
• Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision‑making on human resources matters
• Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and…