Recovery Coach - Residential Step Down

Health

RIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Health

RIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

Health

RIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re‑entering the community after involvement in the criminal justice system.

By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Treasure Island Residential Step Down (RSD) services are available to beneficiaries who are stepping down from inpatient/residential substance use disorder treatment. Clients must be concurrently in treatment, specifically in outpatient (OP), intensive outpatient (IOP), Opioid Treatment Program (OTP), or Outpatient (aka Ambulatory) Withdrawal Management (OP‑WM) settings. RSD provides a temporary, drug and alcohol‑free environment to residents that are actively engaged in outpatient treatment for medically necessary SUD provided to the client off‑site.

The Recovery Coach is responsible for assessing client needs and strengths in support of health and recovery. Through individual coaching with program‑specific requirements and case management, Recovery Coaches assist clients in navigating systems of care while providing a supportive recovery environment. Recovery Coaches are responsible for maintaining and assessing the safety and security of the program and its residents through continued house runs while providing a supportive environment.

Through effective communication, Recovery Coaches relay relevant information to other members of the interdisciplinary team and perform crisis intervention as needed. Recovery Coaches ensure that the facility environment is safe and welcoming.

• Welcomes and assists clients with navigating throughout the building.
• Provides excellent customer service and addresses any immediate needs of patients.
• Assists patients with the required paperwork as needed for proper enrollment in services.
• Coordinates transportation for patients in residential programs.

• Provide direct services such as intakes, assessment, crisis intervention, and case management as needed.
• Responsible for retention and completion of clients, facilitate individual coaching sessions with each caseload client.
• Provide learning experience opportunities and offers support to assist clients in meeting their long‑term recovery goals.
• Proactively link clients to both internal and external resources based on their recovery needs and follow up on the progress/status.
• Perform house runs to ensure and maintain accountability of all clients and the safety and…