Clinical Specialist - Ventilators, CC; Northern California

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life‑saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

The Clinical Specialist - Ventilators, CC is responsible for providing and overseeing the pre‑sales and post‑sales product application support of Critical Care customers and Territory Managers in the region. The position provides customer training on the use and application of the product in the clinical environment and will work in a matrix sales and support environment, with an assigned Critical Care Region, to meet customer and Getinge business requirements.

The goals of this position will be to increase Getinge’s market share, develop and encourage strong customer relationships, build brand loyalty, and to provide customer satisfaction. The position will report to the Critical Care Regional Manager.
This position is based in Northern California and will support the entire Central/West Region.

• Serve as a key business partner to Getinge clients in the field and develop and maintain strong relationships.
• Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Proactively understand customer needs and when complaints arise regarding products, develop creative and feasible solutions or work with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Provide clinical, technical and product support for pre‑ and post‑sales.
• Customer support and training during the initial clinical application process and post‑sales customer support.
• Support for existing customers with follow‑up training, of software upgrades and accessory products and general consulting on use and application of the equipment.
• Clinical phone support as needed.
• Clinical and application education on products to customers, internal personnel, and sales team.
• Perform other related duties as required or assigned.
• Responsible for coordinating, planning, and implementing initial clinical application and customer training on all Getinge Critical Care products. Utilizing only company and regulatory approved materials during all activities.
• Responsible for documenting all sales demos, and clinical support applications and events provided within their assigned areas or projects.
• Support the sales team by providing product expertise, assisting with demo equipment and clinical evaluations, and supporting evaluation of customer requirements.

• Bachelor’s Degree or equivalent combination of education and relevant experience.
• A minimum of 3 year’s applicable industry/commercial Respiratory Care clinical experience or medical sales experience, which includes direct selling experience to physicians/RTs, Intensive Care Units (ICU) and hospitals.
• Registered Respiratory Therapist (RRT) preferred.
• Must have a valid driver’s license.

• Solid understanding and application of business concepts, procedures, and practices.
• Demonstrated ability to exceed business plan/quota, and able to develop sales plans for all required opportunities.
• Capable of managing time and resources within the assigned territory in conjunction with near‑term plans to ensure the territory’s objectives are achieved.
• Ensure compliance with governmental regulations and maintaining honesty, integrity, and excellent work ethics.
• Able to enhance teamwork within the region and maintain a collaborative relationship with all levels of the organization.
• Implement assigned operations within an established budget.
• Able to influence others and function effectively in a team selling approach.
• Excellent interpersonal, organizational, communication and…