Convention Services Manager

LUMA Hotel San Francisco is a brand-new, modern hotel located in the vibrant Mission Bay neighborhood of San Francisco. The property offers sleek guest rooms, multiple suites, versatile meeting and event spaces, and a rooftop bar/lounge with indoor and outdoor areas. Situated steps away from the NBA Chase Center and MLB Oracle Park, the hotel provides exceptional access to premier sports and entertainment venues.

With its contemporary design and prime location at 3rd and Channel Streets, LUMA Hotel aims to bring energy and comfort to guests and the community.

This is a full-time, on-site role for a Convention Services Manager at LUMA Hotel San Francisco, located in San Francisco, CA. The Convention Services Manager will be responsible for planning and managing meetings, conferences, and events at the hotel. Daily tasks include overseeing event logistics, collaborating with clients to ensure exceptional service and satisfaction, coordinating with hotel departments, and ensuring events are executed seamlessly.

The individual will maintain high standards of guest and client service while managing multiple events and schedules.

• Expertise in Convention Services and Conference Services
• Proven skills in Meeting Planning and Event Planning
• Strong commitment to Customer Satisfaction with a focus on client needs
• Excellent organizational and time management skills
• Exceptional communication and interpersonal abilities
• Prior experience in the hospitality or event management industry is preferred
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred