Onsite Event Venue Coordinator; Concierge
Listed on 2026-07-13
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Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Event Management & Planning, Front Desk/Receptionist
Maritz is looking for an Onsite Event Venue Coordinator to be the first point of contact for guests in the assigned venue, delivering outstanding hospitality and ensuring the venue’s reception area operates efficiently.
Responsibilities- Welcome guests and provide a high level of hospitality as the primary point of contact.
- Answer guest questions, provide directions, and assist with special requests to ensure a positive experience.
- Manage luggage and coat check services while maintaining an organized and professional reception area.
- Monitor and replenish reception and venue supplies as needed.
- Support onsite event operations by assisting Venue Managers with event‑related tasks and logistics.
- Serve as a venue ambassador by providing daily venue walkthroughs and sharing knowledge of venue amenities and services.
- Assist with shipping and receiving, data entry, and other administrative support duties.
- Handle confidential information and follow established venue policies, procedures, and standard operating guidelines.
- Associate degree or equivalent experience.
- 2+ years of professional experience; experience in the event, hospitality, or meeting management industry is preferred.
- Strong interpersonal, communication, and customer service skills.
- Proven organizational skills with the ability to manage multiple priorities effectively.
- Proficiency in G Suite, Microsoft Office, and the ability to quickly learn new technology and systems.
- Ability to maintain professionalism while handling confidential information.
- Ability to meet physical requirements of the role, including extended standing, walking, and lifting as needed.
- Nice to have: experience in event management, hospitality, concierge, or guest services environments; prior experience supporting executive guests or VIP experiences; experience with shipping, receiving, or administrative support functions.
This is an onsite role. Travel is not required.
Salary$50,000 - $55,000 per year.
Benefits- Medical, dental, and vision coverage.
- Life insurance and disability insurance.
- Paid parental leave.
- 401(k) plan.
- Tuition reimbursement.
- Paid time off and year‑end holiday closure.
This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.
EEO StatementMaritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of discrimination or harassment.
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