Human Resources Manager

Hockey Stack is a generational Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.
We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third‑party data providers, and deploying custom AI research agents.
We use this data to power applications that automate high‑value, high‑complexity workflows across the go‑to‑market and revenue teams. Our core products include:

• Marketing Intelligence – instantly answers questions like "What led to that sudden drop in pipeline?"
• Account Intelligence – surfaces next‑best actions to help reps move target accounts toward conversion

Since launching in January 2023, we've come through Y Combinator and raised a $26M Series A led by Bessemer. We're growing 3× year‑over‑year, have hit multimillion ARR, and process over 60 TB of GTM data monthly. Based at our San Francisco HQ, we operate fully in‑person, move fast and hire people who are ready to win.

As Hockey Stack's first dedicated HR Manager, your mission is to professionalize our people operations while protecting the DNA that got us here. You'll operationalize the HR infrastructure that enables us to scale with speed, precision, and care, transforming ad hoc processes into systematic excellence without losing our founder‑led intensity.

You'll be the architect of our people systems, the coach to our managers, and the guardian of our culture. This role sits at the intersection of builder and operator: you'll design frameworks from scratch, train managers on leadership development, handle sensitive employee situations with grace, and ensure compliance as we grow.

You're not here to slow things down. You'll work hand‑in‑hand with our Head of Finance to transition HR ownership, establish accountability structures, and create the infrastructure that lets Hockey Stack remain a world‑class place to work at scale.

• Build HR Infrastructure From the Ground Up
  • Design, implement, and improve core HR policies, employee handbook, and compliance frameworks that scale with our growth.
  • Establish performance management systems that drive accountability, development, and alignment across all teams.
  • Create onboarding and offboarding processes that reflect Hockey Stack's standards for speed, clarity, and candidate experience.
  • Build employee relations frameworks for conflict resolution, workplace investigations, and sensitive issue management.
  • Partner with Finance to ensure seamless payroll, benefits administration, and compliance filing processes.
• Develop and Coach Managers Across the Organization
  • Design and deliver manager training programs covering employee management fundamentals, performance conversations, feedback delivery, and termination protocols.
  • Provide 1:1 coaching to hiring managers navigating difficult conversations, performance issues, and team dynamics.
  • Build frameworks and toolkits that empower managers to lead with confidence, clarity, and consistency.
  • Establish regular manager calibration sessions to ensure fairness and alignment in performance evaluations and compensation decisions.
• Own Employee Relations and Workplace Culture
  • Serve as a trusted advisor for employees navigating workplace concerns, interpersonal conflicts, and career development.
  • Conduct workplace investigations with impartiality, thoroughness, and confidentiality.
  • Partner with leadership to evolve Hockey Stack's culture as we scale, balancing our founder‑speed DNA with the structure needed for sustainable growth.
  • Identify early warning signs of cultural drift, manager burnout, or team dysfunction and intervene proactively.
• Drive Compliance, Risk Management, and Process Discipline
  • Ensure Hockey Stack remains compliant with federal, state, and local employment laws across all jurisdictions where we operate.
  • Manage employee documentation, I-9 verification, and audit‑ready recordkeeping.
  • Partner with legal counsel on employment contracts, termination protocols, and risk mitigation strategies.
  • Build reporting dashboards for headcount, attrition, performance trends, and key people metrics.

• A Builder…