Sr. Business Partner; Sr. HRBP

Apply for the Sr. People Business Partner (Sr. HRBP) role at TATCHA
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Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin‑mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

As the Sr. People Business Partner at Tatcha, you will serve as the primary strategic Human Resources (HR) advisor and consultant to business leaders, focusing on employee relations, performance management, and organizational effectiveness initiatives. You will work closely with cross‑functional teams and partner with the other People + Culture functions to deliver integrated people solutions. This role requires deep expertise in complex employee relations, advanced performance management practices, and organizational development to drive business results through people strategies.

You will be instrumental in fostering a culture of compassion, accountability, engagement, and high performance while ensuring compliance and risk mitigation.

• Employee Relations + People Strategy
  • Proactively partner with business leaders to understand their strategic objectives and translate them into actionable people strategies that drive culture and organizational effectiveness.
  • Provide guidance and coaching to managers on employee relations matters, performance improvement plans, disciplinary actions, and conflict resolution.
  • Conduct and document thorough investigations into workplace complaints and implement appropriate corrective actions.
  • Navigate complex international employment laws and cultural considerations across regions.
  • Oversee all aspects of the employee offboarding process, ensuring compliance with local employment laws.
  • Conduct exit interviews and analyze departure trends to identify improvement opportunities and propose retention solutions as needed.
  • Build, execute, and maintain a “stay interview” process.
  • Partner with managers to establish clear performance expectations and development plans.
• Performance Management
  • Design and implement comprehensive performance management systems that drive employee development and business results.
  • Lead and oversee the annual performance management cycle, including goal setting, mid‑year reviews, and year‑end evaluations.
  • Design and facilitate performance cycle trainings for both employees and managers.
  • Coach managers on effective performance conversations and documentation.
  • Facilitate calibration sessions to ensure fair and consistent performance ratings across teams.
• Organizational Effectiveness
  • Conduct organizational assessments to identify gaps in structure, processes, and capabilities that impact business performance.
  • Partner with Talent on workforce planning to ensure optimal organizational structure and capabilities.
  • Design and implement change management strategies to support business transformations and ensure successful adoption.
  • Assess team dynamics and provide interventions to improve collaboration, communication, engagement, and productivity.
  • Develop and execute cultural transformation initiatives aligned with company values and business objectives.
• International
  • Serve as the primary HQ People Partner for regional teams, providing guidance and support on employee‑related matters such as contracts, performance management, employee relations, and total rewards.
  • Partner with global teams to ensure consistent application of people practices across all regions.
  • Support the set up of new international regions and ensure HR compliance with local laws and practices.
  • Support global mobility initiatives and international business strategy.

• 8+ years of experience as an HRBP or equivalent role, ideally within fast‑paced, high‑growth companies.…