Human Resources Director, San Francisco

Title:

Human Resources Director

Location:

San Francisco

Reports to:

Executive Director

Status:
Full-time, Exempt

The Immigration Institute of the Bay Area was founded in 1918, and its mission is to welcome, educate and serve immigrants, refugees and their families as they join and contribute to the community. IIBA provides immigration legal services, English and civic education, and other services throughout the Bay Area, as well as through its collaborative efforts with local and regional service providers.

IIBA offers a team-oriented, collegial and collaborative work environment. We pride ourselves on providing excellent service to our clients, and we know our organization runs on the hard work and dedication of our passionate employees.

At IIBA, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay, and to do their best work. IIBA's dedication to promoting diversity, multiculturalism, and inclusion is reflected in the work that we do. We are committed to equity and believe deeply in the value of diversity of race, sexual orientation, gender identity, religion, ethnicity, national origin and all the other wonderful characteristics that make us human.

We are seeking an experienced and mission-driven HR Director to lead all human resources functions for Immigration Institute of the Bay Area. This role is critical to building and sustaining a healthy, high-performing, and equitable workplace that supports our staff in delivering direct services to the immigrant communities we serve. The HR Director will serve as a strategic partner to the Executive Director and leadership team while also managing the day-to-day operational needs of the HR department.

The Human Resources Director directly supervises the Human Resources Manager and Volunteer Manager and provides leadership in the areas of payroll, employee relations, compensation, benefits, compliance, organizational policies, talent management, and volunteer services.

Serve as a trusted advisor to the Executive Director and a member of the Senior Management Team, providing strategic guidance on organizational culture, workforce planning, staffing strategies, and human resources initiatives.
Develop and implement HR policies and practices that reflect the organization's mission and values
Partner with leadership to plan for organizational growth, restructuring, as needed , and succession planning across the organization ensuring opportunities for professional growth and development
Supervise, mentor, and support the Human Resources Manager and Volunteer Manager, fostering professional growth and accountability.
Participant in organizational strategic planning. Evaluate emerging HR needs and recommend organizational improvements.
Supports IIBA's diversity, equity, and inclusion (DEI) goals and organizational initiatives

Oversee recruitment, hiring, and onboarding while ensuring equitable and consistent hiring practices.
Develop strategies to continue to attract and retain talent in a competitive nonprofit labor market
Design and oversee onboarding processes that set new hires up for success and allows for meaningful feedback

Serve as a primary point of contact for employee relations issues, conducting investigations and resolving conflicts fairly and consistently
Foster a culture of trust, inclusion, and collaboration across a diverse, mission-driven staff
Develop and implement initiatives that strengthen employee engagement, retention, and organizational culture.
Support managers in coaching, performance management, and team development

Ensure compliance with California, federal and local employment law, including wage and hour rules, leave laws (CFRA, PFL, PDL), and workplace safety requirements
Maintain up-to-date employee handbooks, policies, and required postings
Manage compliance related to grant-funded positions and contracts where applicable
Ensure compliance with required employment postings, recordkeeping, and State and federal reporting requirements.

Oversee payroll systems and ensure accurate, timely processing
Administer employee benefits programs, including health insurance, retirement plans, and leave policies
Lead salary benchmarking and compensation equity reviews and make recommendations that support competitive, equitable, and fiscally responsible compensation practices.
Manage annual open enrollment and benefits communication
Conduct comprehensive salary market evaluations approximately every two years and provide recommendations to executive leadership.

Ensure HR records and documentation comply with legal, regulatory, and organizational requirements.
Track and report HR metrics (turnover, time-to-hire, engagement) on a quarterly bases
Develop and maintain job descriptions and ensure organizational consistency in job classifications and compensation…