People Operations Specialist

Join a fast-paced People Operations team and help create a smooth, accurate, and supportive employee experience across onboarding, HR systems, and people services. This contract role is a great opportunity for a detail-oriented professional who enjoys partnering cross-functionally, improving processes, and keeping employee data and workflows running effectively.

• Coordinate day-to-day onboarding for new hire groups, ensuring a well-organized and positive start experience
• Support contingent worker onboarding by collecting required information, initiating background checks, and confirming start details
• Process employee status changes, including full-time to part-time transitions, contractor updates, and related vendor communications
• Maintain accurate employee records in HR systems and help ensure data consistency across connected tools
• Partner with People Partners, Payroll, Legal, IT, and Internal Tools teams to support employee data and compliance-related processes
• Triage and respond to employee questions and requests through the people tickets queue
• Help create and maintain onboarding guides, process documentation, and internal FAQs
• Support a collaborative team environment and help cover key onboarding and ticket workflows as needed

• Experience supporting HR operations, people services, or similar administrative workflows
• Strong familiarity with HR systems;
  Workday experience is strongly preferred
• Ability to manage sensitive employee information with accuracy, discretion, and care
• Excellent organizational skills with the ability to manage multiple priorities and deadlines
• Clear written and verbal communication skills for cross-functional coordination
• Customer service mindset with a thoughtful, solution-oriented approach
• Comfort working in a fast-paced environment where priorities may shift
• Strong attention to detail and a commitment to process improvement

• Experience working at a high-growth or fast-moving technology company
• Exposure to tools such as Greenhouse or Checkr
• Experience supporting onboarding for both contingent workers and full-time employees
• Background in building or improving internal documentation and process playbooks
• Ability to collaborate effectively with multiple stakeholders across People, IT, Legal, and Payroll

Horizontal is committed to fostering an inclusive environment where every individual feels respected, supported, and empowered to contribute. We value diverse perspectives and experiences and encourage candidates from all backgrounds to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement.

Check out all we have to offer and how you can become part of the Horizontal Talent Team.

The pay range for this role is $49 - $85 per hour based on qualifications and experience.