Senior Manager Organization - Pacific Northwest
Listed on 2026-09-20
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HR/Recruitment
HR Manager, HR Generalist / Talent Management, Recruiter / Talent Acquisition
Senior Manager, People & Organization
- Pacific Northwest
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:The Senior Manager ,People&Organization("P&O") - Pacific Northwest (PNW) leads the execution of core Human Resources processes withinthe
Fashionboutiques in the market, as well asidentifiesopportunities for specific people strategies. The Senior Manager , People&Organization- PNWis a key business partner to the Boutique Leadership Teams("BLT") inthe market,helping build their leadership skills and driving performance in a human driven way.
Primarily based in the San Francisco boutique, theSenior
Manager, P&O - PNW, will also support the Neiman Marcus San Francisco, Nordstrom Valley Fair, Palo Alto and Hawaii boutiques.
Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions.
Employee Engagement :
- Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- Embody and infuse CHANEL's competencies and behaviors with a concerted focus on well-being.
- Build and foster connections across all levels within thePNWBoutiquesbymaintaininga presence and displayinga genuine curiosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks.
- Partner withthe BLTand Education Team to onboard and integrate new team members.
- SupporteachBLT in conducting career discussions with team members, highlighting developmental needs.
- Provide input on organizational structure, workforce planning, talentreviewsand succession planning in partnership with Group Director,P&O - West.
- Guide the annual compensation and performance review process for thePNWBoutiques, providing direction, counsel, and support toeachBLT.
- Analyze trends andutilizethe insights gleaned in decision making related to various P&O priorities (i.e.diversity and well-being etc.).
- Partner with the BLTin each location to proactivelyidentifyopportunity areas and performance gaps.
- Support performance management byprovidingfrequent guidance to BLT (i.e.coaching, counseling, disciplinary actions, and exits).
- Ensure consistency inhandlingperformance matters and administration of processes, collaborating with BLT and P&O partners asneeded.
- Champion and accelerate a culture of diversity and inclusion.
- Forecast hiring needs with BLT, particularly as it relates to peak seasons.
- Play an active role driving internal mobility.
- Support the Talent Acquisition team in implementingsourcing strategies to build active pipeline, whichmay include organizing andleadinginperson recruitment events forlarge-scalehiring interview days/events, etc.
- In partnership with Talent Acquisition, supportupskilling hiring managers and interview panels via Hiring @ Our Best Trainings, D&I Anti-Bias Recruitment Trainings, Workday Recruit and Linked In Recruiter trainings
- M anage and resolve employee relations issuesin the marketby conducting timely, effective, thorough, and objective investigations.
- C onsult with the internal Employee Relations / P&O Team / Legal Team to ensure consistency inhandlingemployee relations issues.
- In collaboration withthe Benefit steam, manageworkers'compensation issues, leaves of absence and accommodations.
- Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc.
- Partner closely with Legal, Retail Operations,Asset Protection, Employee Relation sand Total Rewards to establish alignment and respond to inquiries.
- Working in a highly collaborative, hands-on environment
- Solving complex problems and brainstorming solutions.
- Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.
- Building strong relationships with business…
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