Senior DevOps Engineer, US Pacific Time

TL;

DR - Why This Role Matters

You ll have direct responsibility for critical infrastructure decisions that affect the entire engineering organization. This isn t a role where you re just closing tickets — you re architecting solutions, setting technical direction, and seeing the immediate impact of your work on product delivery and system performance.

You ll tackle genuinely difficult problems around scale, reliability, and performance optimization. This role offers the kind of technical depth that keeps senior engineers engaged — capacity planning for growth, designing resilient distributed systems, and implementing cutting-edge deployment strategies that push your expertise forward.

Your work directly empowers dozens of engineers to be more productive and ship re s deep satisfaction in building infrastructure and tooling that removes friction, eliminates bottlenecks, and lets teams focus on building great products rather than fighting deployment issues.

We re seeking an experienced Senior Dev Ops Engineer to architect, maintain, and scale our critical infrastructure. You ll be responsible for ensuring system reliability, optimizing performance, and implementing modern deployment strategies that enable our engineering teams to ship with confidence. This role requires deep technical expertise across AWS, Kubernetes, and modern Dev Ops tooling, combined with strategic thinking about capacity planning and system evolution.

This role is open to candidates based in the Pacific Time Zone. You may be based remotely within the PT time zone, or hybrid from our headquarters in San Francisco, California, where we work from the office three days per week.

• 7+ years of experience in Dev Ops, Site Reliability Engineering, or Infrastructure Engineering roles

• Deep expertise with AWS services, particularly EKS, VPC, S3, and RDS/Aurora, and Well-Architected framework

• Extensive experience with Kubernetes internals, cluster administration, and multi-environment management

• Strong proficiency writing and maintaining infrastructure as code using Terraform, including module development and state management

• Production experience with CNCF projects such as Helm for package management and Karpenter for node provisioning

• Proven experience developing and managing CI/CD pipelines in Git Hub Actions

• Hands-on experience with observability tooling including Honeycomb, Sentry, and AWS Cloud Watch

• Deep expertise implementing zero-downtime deployment strategies with automated rollbacks

• Strong networking fundamentals including TCP/IP, DNS, load balancing, and traffic routing

• Experience managing async job processing systems and message queues at scale

• Strong scripting and automation skills (Python, Go, Bash, or similar)

• Proven track record of capacity planning, performance optimization, and cost management initiatives

• Experience designing alerting strategies for production services with on-call runbooks

• Proficiency building dashboards and visualizations for real-time service health

• Background in database monitoring solutions for RDS Postgres

• Experience creating custom metrics and instrumentation for application-specific insights

• Hands-on experience with application profiling to identify performance bottlenecks

• Experience with Cloudflare WAF including origin shielding and firewall rule management

• Familiarity with Okta IdP integration and Single Sign-On (SSO) implementations

• Experience designing and implementing RBAC systems across AWS and Kubernetes

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we ve been named a Linked In Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work.

We are builders aspiring to master our…