Disaster Recovery Principal Business Analyst IS Business AnalystPrincipal SFPUC

Overview

Project:
Disaster Recovery

Location:

525 Golden Gate Ave., San Francisco, CA

Hours:

Monday – Friday, 8:00 am – 5:00 pm

Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be focused on leading and executing our organization's disaster recovery and business continuity initiatives. This senior-level position is responsible for developing, implementing, and maintaining comprehensive disaster recovery strategies that protect our critical business operations and ensure rapid restoration capabilities in the event of a disruption. This role requires business acumen to collaborate internally agency wide and within larger Citywide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 polices.

• Disaster Recovery Plan Development & Maintenance
• Lead the development of comprehensive enterprise-wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance
• Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan
• Create detailed recovery procedures and step-by-step runbooks for each critical system and application
• Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business-critical systems
• Maintain up-to-date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)
• Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness
• Document disaster recovery roles, responsibilities, and escalation procedures
• Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices
• Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)
• Archive and version control all disaster recovery documentation for historical reference and compliance

• Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities
• Design recovery architectures and failover strategies for mission-critical applications and infrastructure
• Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget
• Develop disaster recovery strategies across multiple infrastructure environments (on-premises, cloud, hybrid)

• Lead cross-functional teams to implement disaster recovery solutions across multiple business units and technical domains
• Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms
• Manage disaster recovery budgets and resource allocation
• Develop and manage disaster recovery documentation, runbooks, and standard operating procedures

• Plan and execute regular disaster recovery drills and full-scale exercises to validate plan effectiveness
• Analyze test results, identify gaps, and recommend improvements to recovery procedures
• Maintain detailed records of all testing activities and outcomes
• Coordinate with business stakeholders on tabletop exercises and scenario-based planning

• Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)
• Maintain compliance documentation and audit readiness
• Develop disaster recovery policies and procedures
• Conduct training and awareness programs for staff
• Perform other related duties as assigned.

Minimum Qualifications: Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Experience: Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.

Essential duties require the following physical skills and work requirements:
Some positions may require sufficient strength and coordination for lifting,…