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Senior Product Manager - TiDB Cloud

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: TiDB, powered by PingCAP
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    Cloud Computing, Systems Engineer
Job Description & How to Apply Below

Overview

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics.

Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (39,500+ stars on Git Hub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

About the role

We are hiring a dedicated Senior Product Manager – TiDB Cloud to lead the TiDB Cloud offering. You will define the strategy and deliver a secure, compliant, and highly automated deployment model that runs TiDB in customers  cloud accounts while being managed from TiDB Cloud. You will partner closely with engineering, security, solutions, and GTM teams to take the product from 0 to 1 and scale it globally across AWS, Azure, and other clouds.

Responsibilities
  • Strategy, roadmap, and product management. Define the product strategy, positioning, and multi-cloud roadmap; translate customer and market needs into crisp PRDs for day 0/1/2 operations; align with architecture and enterprise requirements (sovereignty, isolation, control); shape pricing, packaging, and Fin Ops guardrails with business partners.
  • Technical architecture, security, and deployability. Own end-to-end requirements for secure networking and compliance (VPC/VNet topologies, Private Link/Private Endpoint, IAM/RBAC, KMS, audit logging, least-privilege) aligned to SOC 2/ISO 27001; deliver a remotely managed, upgrade-safe control/management/data-plane model with first-class telemetry and diagnostics (Cloud Watch, Azure Monitor, Prometheus, Grafana); productize repeatable IaC patterns and "golden" blueprints (Terraform/Cloud Formation/Bicep), enable SSO (SAML/OIDC), and integrate with customer key, networking, and logging stacks.
  • Customer leadership, GTM, and performance. Run private previews/EAPs with lighthouse customers; equip field teams with solution guides, runbooks, and migration playbooks; drive ICP, messaging, and competitive differentiation across launches; define and iterate on KPIs (time-to-provision, time-to-first-value, SLO attainment, upgrade success, cost accuracy, NRR, NPS) to steer continuous improvement.
Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree is a plus.
  • 7+ years of product management experience building cloud infrastructure, databases, or managed services for enterprises.
  • Strong technical depth with major clouds, especially one or more of: AWS (VPC, IAM, KMS, Private Link, TGW), Azure (VNet, Managed Identities, Key Vault, Private Endpoint), or equivalent.
  • Hands on familiarity with infrastructure as code and deployment patterns (Terraform, Cloud Formation, or Bicep) and with Kubernetes based services.
  • Solid understanding of security and compliance requirements for customer managed environments, including encryption, least privilege access, auditing, and change management.
  • Experience defining day 2 operations for stateful services: upgrades, backups, PITR, DR, and SLOs.
  • Ability to lead cross functional initiatives and work directly with enterprise customers and partners.
  • Excellent written and verbal communication; can author clear PRDs, solution guides, and executive level narratives.
Nice to Have
  • Background with distributed databases, OLTP or HTAP systems, or large scale data platforms.
  • Experience delivering customer managed, or hybrid control plane products.
  • Knowledge of CDC and data movement ecosystems (for example Kafka, Debezium), and observability stacks.
  • Financial and pricing acumen related to usage-based products and cloud cost management.
Compensation and benefits

The annual anticipated…

Position Requirements
10+ Years work experience
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