APeX Application Analyst, Wisdom

Clinical Systems - Clinical Applications

Full Time

87651

This position requires work onsite at least one day per week. Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects. The APeX Ambulatory Analyst must achieve Epi Care Wisdom and Ambulatory certification (within 6 months of hire). The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $102,100 - $170,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

The APeX Wisdom team falls under the Health IT department, which is responsible for the build and maintenance of the UCSF electronic health record (Epic). The APeX Wisdom Analyst position will report directly to the APeX Wisdom Team Lead and up through the APeX Ambulatory Manager.

Health IT is responsible for all aspects of the UCSF electronic health record software, Epic, also known as Apex (Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates and community partners. The APeX Ambulatory Analyst will work in collaboration with other APeX application teams, clinical/business operations and guides to enhance and maintain the Epic electronic health record. The analyst provides excellent customer service to end users, tracks issues and follows-up as appropriate.

Analysts will work in multiple locations, including UCSF Medical Center locations, Benioff Children’s Hospitals-Oakland and San Francisco, Stanyan and Hyde locations, and community connect partners.

Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First:
Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.”

• Judgment:
  Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication:
  Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
• Impact:
  Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
• Innovation:
  Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
• Collaboration:
  
  Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.

• Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
• Three years of relevant work experience.
• Epic Wisdom and Ambulatory certification completed within 6 months of start date.
• Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test,…