Clinical Application Analyst- Cupid

Clinical Application Analyst
- Cupid

SFSMH-Information Technology

Full Time

86732

This position is considered Flexible / Rotation. Employee will work on a rotational schedule to ensure on-site coverage of key IT functions.
This position requires working onsite approximately two weeks per month, based on business needs. The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area.

Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation.

The application analyst develops and documents internal procedures and establishes change control processes for the application. The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure.

Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification  positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $123,000 - $170,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: (Use the "Apply for this Job" box below)..html

Clinical Systems is responsible for all aspects of the clinical and business software applications of UCSF Health hospitals, practices, affiliates, and community partners. This includes the Electronic Health Record (APeX), which supports the clinical, revenue cycle, and clinical operational functions of the health system and its affiliates, and approximately 95 other software applications involved in patient care and operations. Incumbent must be able to adhere to and emulate Clinical Systems culture and core values as stated below:

People First:
Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF's future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver.

Clinical Systems Core Values include:

• Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
• Communication: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
• Impact: Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
• Innovation: Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
• Collaboration: Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.

• Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
• 3-5 years of relevant experience
• Current Epic Cupid certification or completed within 6 months of hire
• Available for 7 x 24 application support
• Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design,…