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Technical Support IT Project Manager

Senior Manager, SaaS Implementation & Customer Success

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Rippling
Full Time position
Listed on 2026-02-21
Job specializations:
  • IT/Tech
    Technical Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 91800 - 145350 USD Yearly USD 91800.00 145350.00 YEAR
Job Description & How to Apply Below
A technology company based in San Francisco is seeking a seasoned customer success leader to join their Implementation team. This role requires 5+ years of SaaS experience, strong leadership skills, and a passion for customer satisfaction. Responsibilities include developing a team of Implementation Managers, resolving escalations, and driving customer adoption of key features. The position offers a competitive salary, benefits, and equity, with a hybrid work model emphasizing in-office collaboration.
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Position Requirements
10+ Years work experience
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