Product Management Director, Data - Data Foundations

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Job Category:
Product

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Customer 360 is an integrated CRM platform that provides a 360-degree view of your customers. With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect. Included in this platform is Salesforce Data 360 product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources - all points of interaction.

Salesforce Data 360 connects and unifies customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using AI, and powers 1 to 1 personalized customer experiences with automation, AI and Agents. It is the future of Intelligent and Agentic CRM. It's an enormous opportunity!

We are looking for a passionate Product Manager who wants to be a part of defining the future of Data 360 with its foundational capabilities. The right candidate will have in-depth experience building Data Management, AI/GenAI, BI & analytics platform capabilities using metadata, configuration based extensibility, data model, data processing and integration layers to unify data at scale from disparate data sources with use of connectors.

APIs and data federation. Experience with big data technologies or applications in CRM or marketing domain built for high scale and performance is a big plus.

• Impact - your work will be used by thousands of customers, including Fortune 500 companies
• Technology - you will be working with consumer-scale big data and analytics technologies.
• People - you will work with great people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and learn from the best!
• Broad Exposure - you'll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products.
• Learning - you will join a highly cross functional team who interact with all parts of the business every single week.
• Customer Success - You will work in an organization highly focused on delivering customer success throughout their lifecycle
• Culture - Salesforce is a great place to work where there's open and honest communication with our Ohana culture.

• Develop a comprehensive and forward-thinking product strategy and roadmap for Data 360, deeply guided by understanding of metadata driven platforms and industry best practices.
• Defining the product capabilities for data ingestion, data security, data governance, data modeling & data analytics with metadata and API based extensibility for Data 360
• Deliver the administration and setup experience to connect, unify and govern data in Data 360.
• Work with other Salesforce Cloud products to light up end to end use cases based on data and analytics integrations.
• Collaborating with Salesforce Platform R&D teams to drive necessary platform requirements and dependencies.
• Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.
• Collaborate across multiple teams internally. These services have a high number of internal stakeholders with conflicting needs and require strong product leadership to ensure alignment, consistent design principles, and…