B2B CX Insights Program Leader - Voice Customer
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-02-21
Listing for:
Uber
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
-
Business
Job Description & How to Apply Below
A leading ride-sharing platform is looking for an Insights & VoC Program Leader in San Francisco to build a unified customer listening strategy. This role requires a visionary with over 8 years in CX or Business Operations, and expertise in VoC platforms like Medallia or Qualtrics. Responsibilities include designing the VoC roadmap, managing feedback mechanisms, and partnering with cross-functional teams to drive business strategy.
Competitive salary range starts at $162,000 per year.
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