Operations Manager, Legal

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Location: Remote (North America or the United Kingdom)

Type: Full-time

Why this role?

The legal team at Cohere is dynamic, fast-paced and cross-functional, supporting all areas of the organization by providing timely, robust and practical legal advice and support. This role offers a unique opportunity to design and scale the systems, processes and tools to enable the legal function to operate efficiently and have maximum impact. The Operations Manager will work with the broader legal team to coordinate workflows, streamline cross-functional communication and ensure that legal work is prioritized and executed effectively.

The successful candidate will play a central role in shaping how the legal function partners with the business, using data, process and technology to drive consistency, transparency and scalability.

• Manage the day-to-day operations of the legal function, including planning, prioritization, and tracking of team work streams and initiatives.
• Act as the point of contact between Legal and cross-functional partners (e.g., Finance, People Ops, Sales, Product, go-to-market), ensuring clear and timely two-way communication and coordination.
• Maintain and improve legal processes, playbooks, templates, and standard operating procedures, with a focus on standardization and automation.
• Partner with the finance team to assist with budgeting, forecasting, and tracking legal spend to support financial planning and operational efficiency.
• Implement, administer, and optimize legal technology tools (e.g., contract management via Ironclad, document and knowledge management), including vendor evaluation (via Omnea), onboarding, and training.
• Design and manage intake, triage, and allocation workflows for legal requests, ensuring they are properly scoped, prioritized, and assigned within the legal team.
• Develop and maintain metrics, dashboards, and regular reporting (e.g., volume, cycle times, and other KPIs) to provide visibility into legal work and support informed decision-making.
• Coordinate legal team cadences (team meetings, offsites, quarterly planning, etc.) and drive follow-up on agreed actions and projects.
• Lead and coordinate cross-functional projects involving the legal function - such as contract negotiations, policy rollouts, system migrations, and other strategic initiatives - by driving timelines, aligning stakeholders, and ensuring successful execution.
• Proactively identify and source appropriate tools to support legal operations, partnering with IT, finance, and business stakeholders to assess requirements, run pilots, and implement solutions that improve efficiency, enhance data visibility, and deliver measurable ROI on legal spend and resourcing.
• Support cross-functional projects involving the legal function (e.g., contract negotiations, policy rollouts, system migrations, and other strategic initiatives).
• Maintain and enhance legal knowledge management, ensuring templates, precedents, guidance, and training materials are current, well-organized, and accessible.

• 3+ years of experience in an operations, project management, or similar role (e.g., business operations, legal operations, practice management, PMO).
• Experience working in a law firm or in-house legal…