Director, Global Compliance Systems and AI Enablement

Role Summary

The Director, Global Compliance Systems and AI Enablement will lead the strategy, development, and execution of advanced technology solutions, particularly AI-driven tools, that enhance the effectiveness, efficiency, and impact of the company’s ethics and compliance program. This leader will partner closely with colleagues across legal and compliance, and cross-functional stakeholders, to identify opportunities, shape priorities, and deliver innovative, responsible, and scalable systems, including human-in-the-loop agentic AI workflows and Copilot Studio-based agentic applications.

The ideal candidate combines deep technical fluency, strong program and product leadership, and the ability to inspire organization-wide engagement around the innovative and responsible use of AI in compliance operations. The role reports to the Vice President, Global Compliance Operations.

• Define and drive the strategic roadmap for AI and automation in support of core ethics and compliance activities.
• Lead the creation, roll-out, and continuous improvement of AI-enabled tools, including:
  • Copilot Studio agents
  • Human-in-the-loop agentic AI workflows
  • Automated content generation, risk detection, and operational dashboards
  • Efficiency-enhancing capabilities that support compliance work globally
• Partner with Global Compliance Operations and Office of Ethics and Compliance leadership subject matter experts to translate business and compliance needs into system requirements, prototypes, and production-ready solutions
• Ensure tools are designed with robust governance, transparency, and auditability
• Evaluate emerging technologies within responsible-use frameworks to identify opportunities to deliver measurable impact on organizational risk, ethical culture, and employee engagement
• Oversee the lifecycle management of ethics and compliance systems and platforms, ensuring integration, data quality, usability, and sustainability
• Implement structured feedback loops to identify enhancements, optimize workflows, and drive adoption
• Maintain strong cross-functional interfaces across the business, the Office of Ethics and Compliance, Legal, IT, HR, and other key stakeholders
• Build awareness, understanding, and confidence in the use of AI across the global ethics and compliance community and business partners
• Lead effective change management programs, including communications, training, demonstrations, and adoption metrics
• Act as a key spokesperson and educator on the role of AI in compliance, cultivating a culture of curiosity and innovation
• Act as a strategic advisor, thought leader, and spokesperson on matters relating to the use of AI in compliance-related systems and platforms
• Coach and influence team members to build digital and AI fluency
• Drive alignment across regional and functional teams on technology priorities and shared standards
• Stay current on developments and industry trends on the innovative use of AI and technology
• Champion inclusion in all aspects of systems and AI enablement
• Oversee budget, resource allocation, and financial planning for the Systems and AI Enablement function, including investments in AI technologies
• Represent the company in external forums, regulatory meetings, and industry groups, building strategic partnerships and advocating for best practices
• Drive change management initiatives to support adoption of new AI-enabled practices and processes

• Deep technical fluency, strong program and product leadership, and the ability to inspire organization-wide engagement around the innovative and responsible use of AI in compliance operations
• Experience with governance, transparency, and auditability in technology-enabled compliance programs
• Ability to collaborate across Legal, IT, HR, Compliance, and other cross-functional stakeholders
• Experience leading cross-functional change management and adoption metrics
• People Leader Accountabilities:
  • Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams
  • Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential
  • Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account

• 12 years of relevant compliance experience with a bachelor's degree in related field or 10 years of experience with a master's degree