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Technical Support HelpDesk/Support IT Support

Tech Support Specialist: Data-Driven Customer Advocate

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Amplitude
Full Time position
Listed on 2026-02-23
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 85000 USD Yearly USD 70000.00 85000.00 YEAR
Job Description & How to Apply Below
A leading digital analytics platform in San Francisco is seeking a Technical Support Specialist to enhance customer experiences. The ideal candidate will provide tech expertise, resolve issues, and support product adoption. Responsibilities include managing support tickets, ensuring service levels, and creating documentation. A Bachelor's degree, professionalism, and empathy towards customers are essential. Competitive benefits include flexible time off and wellness stipends.
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