Data Center Technician, Data Center Operations; DCO

Data Center Technician, Data Center Operations (DCO)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Technician to join our expanding Infrastructure Operations team. Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

• Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
• Maintain a high level of system reliability and availability.
• Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
• Share knowledge and help train less technical staff on the best practices related to all service owner issues.
• Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.

• Installation and configurations on Data center Servers and Network systems.
• Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
• Work within a ticket-based environment and work on systematic problem resolution.
• Work on rotational shift-based schedule to maintain high system reliability.
• Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
• This is a physically active role, we are always on the move onsite.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience with computer hardware troubleshooting and repair.
• Can lift and rack equipment up to 40 pounds.

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system.
• Experience with cabling infrastructure best practices and methodologies.
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.