Data Center Infrastructure Engineer , Data Center Operations, HKG - DCO

Data Center Infrastructure Engineer , Data Center Operations, HKG - DCO

Job  | Amazon Data Services Hong Kong Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Office hours duty in data center operations
• Capacity landing and decommissioning according to process guideline
• Run rack to rack cabling including fiber and copper cables upon Amazon standards
• Rack cabling coordination and quality control
• Innovate and contribute from day to day operation experiences to improve operation efficiency
• Maintain proper media operations according to process guideline
• Site management and maintain tidiness in operation areas
• Assist Hardware Break-fix and troubleshooting according to process guideline

• Take ownership of technical issues, utilizing cross-team collaboration when needed to drive resolution
• Strive for operations excellence and innovate improvement ideas
• Use ticket system to prioritize and track the installation, diagnosis, and hardware or network issues
• Maintain service level agreements through the rapid response to emergency issues

• 1+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• Bachelor's degree

• 1+ years of data center experience
• Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
• Experience summarizing and communicating important data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.