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Application Support Specialist; JIF
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-02-27
Listing for:
EPIP
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Overview
The James Irvine Foundation is a private, nonprofit grantmaking foundation focused on expanding opportunity for people in California.
Responsibilities- Provide hands-on production support for critical operational systems and assist with special projects.
- Maintain technical skillset, oversee service providers, and manage cross-functional relationships.
- Work with users of varying levels of technical proficiency in Office 365, MS Teams, Box, Zoom, Salesforce, Net Suite, and other applications; translate technical information into plain language.
- Deliver clear, concise, timely communication to staff to ensure confidence in our proactive and quality customer experience.
- Ability to work in a team-oriented, collaborative environment.
- Experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Ability to absorb new ideas and concepts quickly.
- Ability to plan workflow, handle multiple tasks simultaneously, meet deadlines, and provide consistent follow-through.
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