Product Manager, Workflow Manager

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton.

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In this role you will be responsible for our centralized workflow management capabilities including workflow design, global configurations, and AI assisted workflows. Workflow Designer allows Ironclad customers to easily setup and manage the workflows that govern their legal processes. Global Configurations are the system-wide building blocks that allow for easy reuse of common workflow steps across the platform. Customers can define key configuration objects once—such as properties, clauses, roles, picklists, and conditions—and apply them everywhere across workflows, records, and policy surfaces.

This dramatically reduces configuration sprawl, lowers total cost of ownership, and is a key unlock for expanding our enterprise business. Ironclad is also working towards infusing more AI capabilities into our workflow builder to allow for easier setup and more flexible workflows.

• Understand the needs of Ironclad’s workflow and admin users better than anyone, with a particular focus on customers managing dozens of workflow configurations and hundreds of conditions. You’ll deeply understand centralized and distributed admin models and how they shape requirements for global configuration tools.

• Leverage agentic AI to configure new workflows for our users and use AI to monitor and maintain existing workflows.

• Establish shared vision across the company by building consensus on priorities and roadmap with Core Applications, IAM/PBAC, Platform Foundations, and other teams that depend on conditions for access, policy, and workflow logic.

• Lead the evolution of configurations from per‑workflow state to a normalized, reusable global capability, including data modeling, evaluation strategy, and migration from legacy object types used throughout the workflow engine.

• Design and ship data cleanup and migration tooling that helps existing customers identify and safely consolidate duplicative conditions into global ones, without breaking in‑flight or existing workflows in production.

• Own rollout, early access programs, and GA for the workflow designer by working closely with Customer Outcomes and Solutions team to define target customers, success criteria, and adoption playbooks (for both new and existing customers).

• Define and analyze metrics that inform product prioritization and decision-making, including adoption rates of workflow designer, percentage of customers using common building block components, and efficiency rate of setting up workflows.

• 6+ years of product management experience in B2B SaaS, including time spent working on platform, configuration tooling or admin-facing products (e.g., workflow configuration, policy engines, logic-based systems, or permissions systems).

• Curiosity and enthusiasm for talking to admin and legal ops users, understanding how they build and maintain complex workflows, and translating their needs into scalable global configuration primitives.

• Working knowledge of agentic AI concepts and frameworks. The ideal candidate is up to speed on trends with agentic technologies and has experimented on their own and done related work.

• Recognized…