Practice Innovation Manager

Practice Innovation Manager page is loaded## Practice Innovation Manager locations:
San Francisco:
New York:
Santa Monica:
Los Angeles:
Palo Altotime type:
Full time posted on:
Posted 2 Days Agojob requisition :
Req 4397

Practice Innovation Manager Cooley is seeking a Practice Innovation Manager to join the Innovation team.
** Position summary**:
As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. The Practice Innovation Manager is an execution-oriented role that will drive the rollout, adoption, and success of practice-facing technologies, ensuring that lawyers not only have the best tools—but actually use them to deliver exceptional client service. Specific responsibilities include, but are not limited to, the following:
** Position responsibilities**:
* Develop and run a structured, data-driven innovation adoption framework that consistently drives engagement, measurable value, and efficiency across practice groups.
* Plan, manage, and execute innovation pilots, product launches, and go-to-market rollouts, including communications, collateral creation, success metrics, and user feedback loops
* Partner closely with legal tech vendors and internal teams to ensure tools are configured for our lawyers and clients’ legal workflows
* Work hand-in-hand with Strategy, Innovation Counsel, and other teams to incubate ideas and scale winning solutions
* Evangelize new products and features through digital resources, short-form video, demos, office hours, and scalable training experiences.
* Communicate with lawyers the relevant practice-facing products available to them, and guide them to the most appropriate solution
* Develop compelling case studies and success stories to articulate ROI and adoption wins, partnering with marketing and communications
* Serve as direct supervisor and mentor to direct reports
* Provide day-to-day supervision of direct reports, ensure compliance with assigned work hours and monitor for compliance with all firm and department policies. Manage staffing coverage, review and process time logs/time off requests
* Support business professionals professional development and continued educational opportunities
* In collaboration with immediate supervisor and CN HR, participate in hiring, performance appraisals, counseling, termination and other employee lifecycle events
* All other duties as assigned or required
** Skills & experience**:

Required:

* After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
* Ability to work extended and/or weekend hours, as required
* 5+ years of directly applicable experience (e.g., legal service, product delivery, change management, customer success, adoption strategy execution). Senior candidates considered with 7+ years applicable experience in the field with 2+ years of exempt/management experience in relevant roles. Senior candidates will also have the ability to work more independently, demonstrate escalating ownership and mastery of assigned area.
* Success driving adoption of legal technology or analogous enterprise tools in a complex environment
* Advanced knowledge of the workflows and the core needs of practicing lawyers

Preferred:
* Bachelor’s degree
* Advanced degree in related disciplines
* Experience with law firm enterprise and practice-specific technologies, including AI products, contract analysis tools, transaction management products and external research databases
* Supervisory experience
*
* Competencies:

*** Strong project execution skills: structured planning, communication, stakeholder alignment, and a bias toward action
* Relentless focus on customer service and delighting users at scale
* Strong interpersonal, leadership and analytical skills
* Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
* Strong prioritization, creative problem-solving, attention to detail and time management skills
* Flexible and agile, ability to reprioritize with changes in the business
* High initiative, accountability, and…