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Technical Support AI Engineer IT Support

AI-First Support Engineer - Own Incidents & AI Workflows

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Hedra
Full Time position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    Technical Support, AI Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading AI company in San Francisco is seeking a Support Engineer (AI-First) to design and operate systems that power AI customer support. In this role, you will troubleshoot complex issues, ensure efficient workflows, and collaborate with Engineering and Product teams to enhance customer experiences. Ideal candidates will have strong technical support and debugging skills, be comfortable with coding, and maintain excellent communication during high-stakes situations.

The position offers competitive compensation and various benefits.
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