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IT Support Technical Support Systems Engineer Cybersecurity

Senior Technical Support Engineer — Enterprise Escalation

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: ZipHQ, Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Engineer, Cybersecurity
Salary/Wage Range or Industry Benchmark: 110000 - 130000 USD Yearly USD 110000.00 130000.00 YEAR
Job Description & How to Apply Below
A leading procurement platform company in San Francisco is seeking a Senior Technical Support Engineer to ensure excellent customer support. This hybrid role involves serving as the final technical escalation point and collaborating with engineering teams. Candidates should have 5–6 years of experience in a technical support role and strong communication skills. The position offers a salary range of $110,000-$130,000, along with generous benefits including health coverage, equity options, and a flexible PTO policy.
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Position Requirements
10+ Years work experience
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