More jobs:
ServiceNow Field Service Management; FSM Lead
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-03-12
Listing for:
Shamrock Value Private Limited
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
IT Support, IT Business Analyst, IT Project Manager
Job Description & How to Apply Below
Title: Service Now Field Service Management (FSM) Lead
Expected Duration: Contract 6+ months
Experience Required: 8-10 Years
Role Description:
- Lead the implementation and configuration of the Service Now FSM module Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.
- Ensure workflows and data structures support compliance and effective reporting.
- Design and implement mobile workflows for field technicians and maintenance staff.
- Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.
- Experience migrating legacy systems to Service Now.
- Strong understanding of compliance frameworks.
- Experience with mobile workflows and field service operations.
- Familiarity with ITIL, ITSM processes and Agile methodologies.
- Lead the implementation and configuration of the Service Now FSM module.
- Build out FSM functionalities including Preventative Maintenance and Calibration automated tasks.
- Ensure workflows and data structures support compliance and effective reporting.
- Design and implement mobile workflows for field technicians and maintenance staff.
- Collaborate with cross-functional teams to deliver a scalable FSM solution and provide training and documentation.
- Experience migrating legacy systems to Service Now.
- Strong understanding of compliance frameworks.
- Experience with mobile workflows and field service operations.
- Familiarity with ITIL, ITSM processes and Agile methodologies.
Thank you!
Best Regards,
Talent Acquisition Specialist | Shamrock Value Inc.
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