Senior IT Systems Engineer

Overview

About the Senior IT Systems Engineer at Headspace

The Senior IT Systems Engineer will be a pivotal member of our Corporate IT team. This team is dedicated to architecting, implementing, and supporting the core infrastructure that powers Headspace's global workforce. This opportunity offers a proactive technologist the chance to have a direct and significant impact on the productivity and security of a modern organization.

• Manage and support SaaS and cloud infrastructure (Google Workspace, Okta, Jamf, Intune, Zoom, Atlassian, etc.)
• Design and implement identity & access management (IAM), endpoint management, and mobile device management (MDM) policies
• Own configuration and maintenance of endpoint security tools and compliance systems
• Tier 3 escalation point, resolving complex technical issues related to systems, networks, and SaaS tools
• Collaborate with Security and GRC teams to implement compliance controls (aligned to NIST, HITRUST, and corporate policies)
• Manage Meraki networking infrastructure including switches, access points, and VPNs
• Manage the lifecycle and automation of key IT services, including device provisioning, software deployment, patching, and asset management
• Partner with stakeholders on integrations between systems and critical SaaS platforms
• Provide infrastructure support for AV/meeting room systems and lead improvements to collaboration technology

Required Skills

• At least 6+ years of progressive experience in Information Technology, including 3+ years in a systems engineering or infrastructure-focused role
• Hands-on experience administering Google Workspace, including user and group management, security configurations, and troubleshooting
• Experience with modern device management and endpoint platforms such as Jamf and/or Microsoft Intune
• Experience working with identity and access management solutions, with a strong preference for Okta
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and VPNs
• Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams

Preferred Skills

• Experience supporting a high-growth, distributed, or remote-first technology organization
• Exposure to security and compliance frameworks such as NIST, HITRUST, or SOC 2
• Scripting or automation experience using Power Shell, Bash, Google Apps Manager, or Python
• Relevant certifications, such as Jamf, Okta, Google Workspace Administrator, or Security+, are a plus

This is a hybrid role located in our San Francisco office, working 3 days per week from the office.

The anticipated new hire base salary range for this full-time position is $126,500 - $158,700 + equity + benefits.

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Individual compensation is determined by location and factors including but not limited to: experience, skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process.

Headspace is committed to providing a robust Total Rewards package including base salary, stock awards, healthcare coverage, wellness stipend, retirement matching, and other benefits. Details will be provided during the recruitment process.

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions get support that’s effective, personalized, and accessible anytime, anywhere.

Our values guide how we work:
Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage.

• A mission that matters—with impact you can see and feel
• A collaborative, inclusive culture grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

Headspace is committed to a diverse and inclusive work environment free of discrimination and harassment. We are an equal opportunity employer and prohibit unlawful discrimination on the basis of protected status. We provide accommodations as required by law and encourage candidates to participate in the application process.

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Note:

The following sections are part of the application process and are informational for government reporting. Participation is voluntary.)

For more information on our applicant notice, please see