IT Manager

About Cytovale

Cytovale is a medical diagnostics company focused on providing a faster, more insightful way to diagnose fast‑moving and immune‑mediated diseases. Cytovale’s Intelli Sep test is the first and only stand‑alone sepsis detection assay to quickly and accurately analyze white blood cell structure to stratify a patient’s risk of sepsis. The test simply and clearly shows risk of sepsis using a biomechanical evaluation of white blood cells from a standard blood draw, generating results in less than 10 minutes.

For more information, please visit

Cytovale is seeking a hands‑on IT Manager to own and execute day‑to‑day IT operations as the company continues to scale. This role blends technical execution, operational ownership, and systems oversight
, and is intentionally structured as a working manager position.

At this stage of growth, the IT Manager will personally perform core systems administration and IT operations work while also maintaining visibility into longer‑term operational improvements and the IT roadmap. As Cytovale grows, this role is expected to evolve to include people management responsibilities; however, near‑term success depends on technical depth, flexibility, and the willingness and ability to meet the day‑to‑day needs of the organization.

This role is ideal for someone who enjoys being in the tools
, taking end‑to‑end ownership, and balancing tactical execution with big‑picture thinking.

This is a hybrid role and will require in‑office presence weekly.

• Personally execute day‑to‑day IT operations and systems administration activities.
• Administer cloud and enterprise IT systems, including identity and access management, endpoint management, and core infrastructure.
• Perform employee onboarding and offboarding, access provisioning, and device lifecycle management.
• Execute system changes, upgrades, patching, and routine operational maintenance.

• Translate IT strategy, standards, and policies into practical, executable operational processes.
• Own incident, request, and change management workflows to ensure timely resolution and minimal business disruption.
• Track and manage IT assets, licenses, and system inventories.
• Define, monitor, and improve service levels and operational performance metrics.

• Partner with the Executive Director of SW and Data Systems in coordinating day‑to‑day activities with Cytovale’s IT MSP and external IT consultants.
• Help define priorities, coordinate work, and track completion of MSP‑and consultant‑led deliverables.
• Ensure externally delivered work aligns with Cytovale’s security, compliance, and operational standards.
• Review recommendations from external partners and translate them into actionable work plans, executing directly or coordinating execution as appropriate.

• Implement and enforce IT policies, standards, and operating procedures.
• Ensure access control, asset lifecycle management, and operational practices align with security and compliance expectations (e.g., SOC 2, HIPAA, FDA‑adjacent environments).
• Support audits and compliance activities by maintaining operational readiness, documentation, and objective evidence.

• Identify operational gaps and implement pragmatic improvements to tools, processes, and documentation.
• Build and maintain runbooks, standard operating procedures, and a practical knowledge base.
• Contribute to planning for future IT staffing and role evolution as the organization scales.

• Reliable, secure, and well‑run IT operations
• Practical process maturity without unnecessary overhead
• High‑quality end‑user experience
• Scalable IT foundations that support Cytovale’s growth

• 5+ years of experience in IT operations, systems administration, or IT service delivery
• Demonstrated success in a hands‑on IT role within a growing or resource‑constrained environment
• Strong working knowledge of:
• Identity and access management
• Endpoint and device lifecycle management
• Cloud and enterprise IT environments (e.g.,…