Business Systems Analyst

Job Description

• Serve as the People Technology lead for the Global Payroll program, partnering closely with Payroll leadership to plan, coordinate, and deliver a multi-phase implementation and long-term optimization roadmap.
• Translate Payroll and People Ops needs into scalable solutions by gathering requirements, aligning stakeholders, and converting business processes into clear functional/technical designs.
• Drive cross-functional delivery across People, Payroll, Finance, IT, and external vendors, ensuring dependencies, decisions, and risks are managed proactively.
• Coordinate integrations between payroll and the broader enterprise ecosystem (e.g., Workday HCM, time/absence, benefits, finance/GL, identity/access, reporting/analytics), enabling end-to-end accuracy from hire-to-pay through post-pay reconciliation.
• Own program documentation, including business requirements, process maps, data flows, controls, and security/privacy considerations, ensuring audit-ready, compliant outcomes.
• Manage implementation execution by overseeing scope, resourcing, timelines, and budget tracking, while keeping stakeholders aligned through crisp status reporting and decision logs.
• Define and run the testing strategy (SIT/UAT/payroll parallel testing), coordinate UAT readiness, triage issues, and partner with Payroll to validate results and ensure a smooth cutover.
• Enable adoption and change readiness by supporting training, communications, and role-based job aids, partnering with Payroll to ensure operational handoffs are clear and sustainable.
• Monitor outcomes and drive continuous improvement using metrics (accuracy, timeliness, defects, ticket trends, user feedback), and lead enhancements that improve scalability and employee experience.
• Establish operating governance, including release schedules, support models, SLAs, access controls, and change control processes for payroll-related People systems.
• Promote global process consistency while supporting regional requirements (local compliance, calendars, statutory reporting), in partnership with Payroll and HR stakeholders.
• Represent People Technology in cross-functional forums, ensuring payroll priorities are connected to broader People technology strategy and platform evolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 12+ years of experience in business systems analysis / product ownership within People or enterprise systems, delivering outcomes in global, high growth environments.
• Proven experience leading global payroll technology initiatives end-to-end (implementation and/or major transformation), including requirements, design, integrations, testing, cutover, and stabilization.
• Strong understanding of payroll processes and controls (pay cycles, earnings/deductions, retro, time/absence inputs, benefits impacts, post-pay reconciliation), and the ability to translate operational needs into scalable system solutions.
• Demonstrated ability to partner effectively with Payroll, People Ops, Finance, IT, and vendors aligning stakeholders and driving decisions in complex, cross-functional programs.
• Experience integrating payroll with upstream/downstream systems (e.g., Workday HCM, time tracking, benefits, finance/GL, identity/access, analytics/reporting).
• Skil…