Sr. Manager, Product Management - AP & Legal

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly?

Join our team.

Gap Inc’s Global Technology Services (GTS) organization provides technology strategy and delivery for every function in the company. Within GTS, Enterprise Journey is the Product Management team that partners with corporate functions—HR, Finance, Legal, Asset Protection, and others—to turn business needs into technology outcomes.

This Sr. Manager role is the dedicated GTS Product Management partner for key corporate domains:
Asset Protection and Legal.

These domains have historically operated with limited GTS product management partnership, and the function is still maturing. You'll inherit early‑stage discovery work and some established stakeholder relationships, but the roadmaps, operating rhythms, and technology strategies are yours to build. Success looks like business leaders actively pulling you into decisions because you've earned credibility in their domain.

You’ll report to a Director of Product Management who provides strategic context, portfolio coordination, and escalation paths. You’ll also coordinate with engineering, architecture, office of AI and more working on initiatives in your domain areas.

• Build Business Partnerships – Develop trusted, working relationships with leaders in Asset Protection, Legal, and GTS. Learn their business before proposing technology solutions.
• Establish GTS Product Management – Position GTS as a valued partner in organizations that have operated self‑sufficiently. Different domains require different approaches.
• Represent the Portfolio – Present at stakeholder meetings, planning sessions, and cross‑functional forums as the operational lead for these domains.
• Discover and Map Opportunities – Lead business discovery across all domains: identify pain points, map capabilities to systems, assess technology maturity, and build the business case.
• Advance Architecture in Asset Protection – Translate discovery into a roadmap covering case management, RFID, video intelligence, and field technology integration.
• Complete Landscape Discovery in Legal – Identify automation opportunities in contract lifecycle management, compliance workflows, and matter management.
• Evaluate AI and Automation – Determine where AI and automation create real value across your domains and where they’re premature.
• Deliver Outcomes – Own delivery outcomes for technology initiatives in your domains, partnering with engineering and offshore delivery teams.
• Hold Delivery Partners Accountable – Ensure business results, not just project completion, are achieved.
• Identify Cross‑Domain Opportunities – Highlight governance, risk, and compliance (GRC) capabilities spanning multiple organizations.

• Business Relationship Builder – You’ve built GTS/IT partnerships with business organizations that didn’t start out wanting one. You earn trust by learning the business first and proposing technology second.
• Enterprise Domain Breadth – 5+ years in enterprise product management or business analysis across multiple corporate functions. Experience with agile product development and enterprise platforms.
• Discovery Orientation – You lead with curiosity, not solutions, and are skilled in capability mapping, technology assessments, or business architecture work.
• Political Awareness – You understand why “self‑sufficient” organizations exist and respect their expertise while showing the value of product management.
• AI Fluency – You use LLMs and AI tools…