Disaster Recovery and Resilience Specialist Department of Technology

Disaster Recovery and Resilience Specialist

Role within the Department of Technology, Office of Cybersecurity, responsible for the preparation and execution of Technology Disaster Recovery and Business Continuity/Continuity of Operations Plans.

• Work with City departments to plan, design, and test resilience solutions for all critical City systems to support the citywide technology resilience program.
• Conduct detailed Technology Risk assessment and Business Impact Analysis.
• Review City departments completed Technology Risk and Business Impact Analysis for completeness.
• Develop resilience reports that identify gaps and recommendations from Technology Risk assessment and Business Impact Analysis.
• Maintain knowledge of current and emerging developments/trends for IT Disaster Recovery technology and resilience solutions.
• Collaborate with technical engineering teams to understand evolving architectures to plan, design and test resilience solutions.
• Collaborate with technical, non-technical, and management stakeholders.
• Review and provide recommendations for client departments Technology Disaster Recovery Plans and Business Continuity/Continuity of Operations Plans.
• Develop and maintain Business Continuity/Continuity of Operations Plans for the department and each division.
• Review completeness of technology recovery plans and procedures for critical technology systems and applications.
• Design, plan, coordinate and execute technology resilience test/exercise with recovery teams for all critical technology systems and applications.
• Support natural, human-caused and technology disaster/emergencies during the activations of Emergency Operations Center/Department Operation Center.

• Associate degree in computer science, computer engineering, information systems, or a closely related field (or equivalent credit requirements).
• Three (3) years of experience analyzing, installing, configuring, enhancing, and/or maintaining components of an enterprise network.
• Additional experience may be substituted for the required degree up to two (2) years on a year-for-year basis.
• Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

• Industry-recognized certification in Business Continuity Planning.
• Strong applied communication and presentation skills.
• 2–3 years of experience in IT System Infrastructure Disaster Recovery and the Business Continuity field.
• Knowledge of current Disaster Recovery planning methodologies, tools, and technologies.
• Experience in planning and executing technology recovery testing exercises for applications and systems across enterprise data centers and cloud platforms.
• Proficiency in executing Business Continuity and Disaster Recovery programs, managing process improvement initiatives, and applying the full disaster recovery lifecycle.

• Competitive pay, benefits, and retirement options.
• Career growth opportunities through training, internal mobility, and subsidized education.
• Diverse work environment in a diverse city.

All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or any other protected category under the law.