Operations Manager, Data Solutions

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Job Category Finance Job  Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role The Operations Manager for Data Solutions is a high-impact individual contributor role embedded in the Strategy and Operations team. You'll be the operational backbone of a fast-moving, AI-forward organization — building the systems, processes, and rhythms that keep the team aligned, informed, and executing at its best. This role is ideal for someone who combines strategic thinking with hands-on execution, and who thrives on creating clarity out of complexity.

What You'll Be Doing Own and manage key operational cadences including staff meetings, All Hands events, and leadership offsites — setting agendas, curating content, and driving follow-through on action items

Maintain operational dashboards and reporting that provide real-time visibility into team health, priorities, and progress

Identify process gaps and implement scalable solutions to improve how the team works across the organization

Support the end-to-end V2

MOM process for Data Solutions leadership, ensuring alignment to corporate priorities and effective goal-cascading across the org Track progress against strategic priorities and surface insights that inform executive decision-making

Lead training and enablement programs that help the team stay current on tools, processes, and Salesforce priorities

Drive employee engagement and culture initiatives in partnership with leadership

Serve as a connective bridge between Data Solutions and cross-functional partners across DET, Finance, HR, and the COO org Prepare briefing materials, talking points, and exec-ready presentations for the CDO and senior leadership

Support communications strategy for the Data Solutions pillar, including internal announcements and leadership updates

What We're Looking For

Required Qualifications 4–6 years of experience in business operations, strategy, program management, or a Chief of Staff-type function — ideally in a tech or SaaS environment

Proven ability to build and manage operational systems from the ground up: meeting cadences, trackers, process documentation, and communications frameworks

Strong analytical skills with the ability to synthesize complex information into clear, executive-ready narratives

Exceptional written and verbal communication skills, including expertise in crafting compelling presentations and concise written updates for senior audiences

High agency and comfort operating in ambiguity — you see a gap and address it without waiting to be asked

Experience using AI tools and emerging technologies that help teams work smarter

Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)Preferred Qualifications Familiarity with goal setting processes, organization structures and product portfolios

Experience with Google Workspace, Quip/Slack canvases, and Smartsheet Prior experience supporting a senior executive or C-suite leader

What's in It for You Data Solutions sits at the center of Salesforce's AI strategy — building the data infrastructure and insights that power Agentforce and the world's leading CRM. As Operations Manager, you'll have direct access to senior leadership and a real opportunity to shape how a high-priority organization operates. You'll work on meaningful problems at scale, with a team that values both rigor and…