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Technical Support

Product Support Specialist, EdTech & Product Insights

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Brisk Teaching
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Brisk Teaching is looking for a Product Support Specialist to join their team. This remote role involves handling technical escalations and translating user feedback into actionable insights for product improvement. Candidates should have 2-4 years of experience in technical support within a K-12 EdTech context and possess strong technical skills, particularly in problem resolution and data handling. Ideal applicants are detail-oriented and capable of working independently in a fast-paced environment.
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