Product Designer, Merchant Marketing

About the Team

At Door Dash, we’re redefining what it means to be a designer. We’re building a team of makers, builders, and doers. Over the past decade, “web designer” evolved into “product designer” as the scope expanded. Now, that shift is happening again — LLMs are broadening the role further, pushing design toward both strategic thinking and direct execution. As a Staff Product Designer, you’ll help lead this evolution: not only practicing build-first design, but scaling it across people, processes, and systems.

In this role, you’ll join the Ads & Promos Design team — one of Door Dash’s fastest-growing businesses — owning end-to-end campaign experience design and shaping the strategic vision for our marketing tooling system. This platform powers both SMB and enterprise restaurants across Door Dash’s global markets and connects local businesses with over 40 million consumers globally.

Your impact will span both team effectiveness and business growth. You’ll increase team velocity and autonomy by building reusable workflows, shared tools, and decision frameworks that enable designers to operate at a higher level with less coordination overhead. In parallel, you’ll drive measurable business outcomes by unlocking faster experimentation, shorter iteration cycles, and higher-quality execution across your team and adjacent teams.

This role can be based in New York City, San Francisco, or Seattle and reports to the Design Manager for Ads & Promotions (Restaurant Experience Team). We follow a hybrid model: 1–2 days per week in a Design Hub, with the remainder remote.

• Define projects with a clear point of view, writing briefs that synthesize customer insights and business goals into actionable roadmaps
• Bring clarity to ambiguous, cross-team problems and turn them into work that ships; drive prioritization and make thoughtful tradeoffs between quality, speed, and impact
• Lead projects from concept through execution, staying close during iteration to ensure high-quality outcomes; deliver high-fidelity designs and production-ready prototypes that set the standard for craft
• Design across systems and workflows, contributing to shared tools (prompt libraries, component generators, workflow automations) that improve team productivity
• Mentor peers on responsible AI usage and contribute reusable frameworks that scale beyond your team
• Build strong cross-functional relationships and influence roadmaps through evidence-based thinking and tangible prototypes
• Multiply team impact through mentorship, recruiting, and inclusive practices

• You have a portfolio demonstrating craft excellence, systems thinking, and leadership through influence
• You use data to inform decisions, prioritize effectively, and deliver high-impact outcomes
• You’re comfortable working in code and with LLM-powered tools, prototyping in production, and contributing to implementation when needed
• You design and build solutions that scale across teams and workflows
• You thrive in ambiguity and create clarity through shipped work—not just presentations

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance,…