Principal, Web Platform & Manager
Listed on 2026-05-30
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IT/Tech
Digital Marketing, Web Developer, SEO, UI/UX Design
About the Role
Chime is hiring a Principal, Web Platform and Experience Manager to own the next chapter of You'll connect Marketing, Product, and Engineering to deliver a scalable, measurable, and personalized web ecosystem — combining CMS architecture, technical performance, and user‑centered design to build a high‑speed, high‑trust growth engine for acquisition and brand.
As a senior leader, you'll drive the evolution of our site architecture, performance infrastructure, and content platform, with direct impact across SEO, experimentation, and brand storytelling.
The base salary offered for this role and level of experience will begin at $173,000 and up to $240,000. Full‑time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to- Own the 12–24 month roadmap for our headless CMS, reusable components, and Core Web Vitals improvements
- Leverage our Contentful platform to accelerate page velocity, experimentation, and personalization across
- Set and own OKRs for as a growth channel, with recurring reporting to senior leadership
- Drive discovery for new platform capabilities, including opportunity sizing and requirements definition ahead of Engineering handoff
- Own site health reporting — Core Web Vitals, performance, and conversion metrics — in partnership with Analytics
- Partner with SEO/AEO and Content Strategy to ensure templates meet search best practices — schema, internal linking, and metadata
- Build a scalable operating model for cross‑functional page launches and site updates
- Enable experimentation across the platform in support of CRO testing needs
- 8+ years owning large‑scale or headless CMS platforms — Contentful, Storyblok, Sanity, or equivalent
- Strong command of Core Web Vitals, caching strategies, and performance‑tuning techniques
- Hands‑on experience with technical SEO, structured data, and web accessibility standards
- Proven ability to write PRDs, define acceptance criteria, and drive sprint execution with engineering teams
- Experience making roadmap trade‑off decisions under resource constraints with a clear bias toward high‑impact work
- Fluent in GA4, Looker, and Google Search Console with a track record of partnering with data teams on reporting
- Skilled at translating technical complexity for non‑technical stakeholders across Marketing, Product, and Leadership
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws.
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