Quantitative Researcher at US Tech Solutions San Francisco, CA

Quantitative Researcher – US Tech Solutions, San Francisco, CA.

The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters and web developers who collaborate closely with Engineering and Product Management to create innovative, and usable, products that people love to use.

• Conduct quantitative user studies, primarily in-lab usability and human factors research.
• User study moderation.
• Administer questionnaires and surveys.
• Note taking and data capture.
• Quantitative and qualitative data analysis/synthesis.
• Basic user testing analyses.
• Draft findings, recommendations, and reports based on user research.
• Advocate research findings to diverse audiences through written and oral presentations.
• Work with content at many levels (style guides, templates, analytics).
• Partner with Product, Program Management, UX, UXR, engineering, support operations, legal, PR, and other editorial groups to ensure content consistency and transparency.

• Fluency in a programming language commonly used for data manipulation and computational statistics (such as Python, R, MATLAB, C++, Java, or Go), and in SQL.
• 3+ years of relevant experience.
• Strong knowledge of experimental design and statistical analysis.
• Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers (aka user interviews), field research, surveys.
• Ability to prioritize tasks across multiple projects and adapt flexibly to changing schedules and project requirements.

• M.A./M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Cognitive Psychology, Product Design, or another field.

• B.A./B.S. (completed) in Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.